Department Information Services & Technology - Teaching & Learning Services
Salary range $83,486.64 to $117,184.00
Hours per week 40
Grade 12
Posted date July 11, 2025
Closing date July 18, 2025
Position Type Full Time - Operating Funded
POSITION SUMMARY
As a cornerstone role within the University of Alberta’s Information Services & Technology unit, the Learning Space Audio-Visual Team Lead offers a dynamic and rewarding opportunity for a technology professional passionate about education, innovation, and leadership. Situated within the Digital Learning Environment portfolio, this role goes beyond day-to-day operations to drive the strategic vision and continuous evolution of AV technologies that power over 300 learning and meeting spaces across campus.
This position offers the chance to lead a highly skilled technical team and take ownership of advanced AV support, infrastructure lifecycle management, and critical institutional projects such as the Central and Departmental Classroom Evergreening initiatives. From resolving complex tier 2 and 3 issues to guiding high-impact installations, your expertise will directly influence the quality of hybrid and in-person learning experiences at one of Canada’s top research universities.
You’ll collaborate closely with senior AV designers, project leaders, and fellow team leads to ensure seamless integration of cutting-edge tools, including AV control systems, video conferencing platforms, and virtual/mixed reality solutions. With a strong service-oriented mindset and a commitment to innovation, you will help shape the digital future of teaching and learning, making this a role where your leadership has real, institution-wide impact.
If you thrive in a fast-paced environment, have a passion for emerging technology, and want to make a meaningful difference in higher education, this role offers both challenge and opportunity in equal measure.
MINIMUM QUALIFICATIONS
- Diploma in the area of media, design, theatre production, radio/television, and/or IT
- Strong communication (oral and written), problem-solving, analytical and time management skills
- 15+ years of experience in the audio-visual or IT industry
- Minimum of 10 years of working in an AV environment at a post-secondary institution
- Advanced technical knowledge of web and video conferencing systems
- Experience within an educational environment
- Experience with training both groups and individuals
- Demonstrated analytical and diagnostic skills
- Ability to manage multiple priorities
- Be able to deal with change and ambiguity
- Need to have a clean driving record, a Class 5 driver’s license, and advanced driver training from the U of A
- Excellent customer service skills
PREFERRED QUALIFICATIONS
- AVIXA – Project Management for AV Professionals
- NAlT Electronics Engineering Technology Diploma
- CTS, CTS-I, CTS-D, or CET Certification
- A+ Certification
- IT Infrastructure Library (ITIL) - Foundations Course
- The ability to converse in multiple languages
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l’université à postuler.
Note: This opportunity will be available until midnight July 18, 2025, Edmonton, Alberta local time
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