Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Team lead at NTT DATA

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Motivation, Development, Ticketing Tools, Asset Management, IMAC, Hardware Break/Fix, Issue Escalation, Microsoft Office, Windows Servers, Client OS, Active Directory, Domain Policies, IT Operations, Customer Communication, Solution Focused

Industry

IT Services and IT Consulting

Description

--- Manage the engineer teams for all covered technologies Ability to lead, motivate and develop people of the competence area Working experience in any ticketing tool (Remedy, Service Now etc.) Knowledge on asset management activities, IMAC, and hardware break/fix etc. Properly escalate unresolved issues to appropriate internal teams/Vendor Good working experience in word, excel and PowerPoint MCSE/MCPIT/Other server related certifications, ITIL trained is a plus Diploma or graduate degree, technical college or some college Good knowledge of IT operations, in particular IT operational processes and also in this team Conscious use of assertive, diplomatic and customer oriented communication style Solution focused, constructive, self-managed attitude Willingness to take ownership for the work of the team Work closely with 2nd line manager and other 1st line managers to set clear and measurable objectives for the team Strong knowledge on windows servers and client OS Good knowledge on active directory & domain policies

Responsibilities

Manage engineering teams across various technologies and ensure effective team performance. Collaborate with management to set clear objectives and escalate unresolved issues appropriately.