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Team Lead Quality Assurance at Delivery Hero
Budapest, Central Hungary, Hungary -
Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Assurance, Team Management, Training Strategies, Employee Motivation, Coaching, Audit Targets, Complaint Handling, Problem Solving, Administrative Tasks, Reporting, Data Analysis, Communication, Stakeholder Management

Industry

technology;Information and Internet

Description
Company Description A foodora, a Delivery Hero Group része, mely a világ úttörő kézbesítési platformja. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk– gyorsan, egyszerűen és egészen az ajtóig. Világszerte több, mint 70 országban működünk. A Delivery Hero Group székhelye Berlinben, Németországban található, továbbá 2017 óta szerepel a frankfurti tőzsdén, és az MDAX tőzsdeindex része. Job Description Team and Operational Management • Leading the daily operational activities of the Quality Assurance team. • Managing resources, planning, and implementing training strategies. • Organizing and conducting weekly one-on-one meetings, team meetings, and short daily check-ins. Employee Motivation and Support • Motivating and coaching team members to enhance their performance. • Directing and coordinating quality assurance tasks. Quality Assurance Activities • Ensuring audit targets are met and monitoring key quality metrics. • Managing complaint-handling processes and applying effective problem-solving techniques. Administration and Reporting • Performing administrative tasks and preparing reports. • Using Microsoft Excel, Google Sheets, and Salesforce for reporting and data analysis. Communication and Stakeholder Management • Maintaining effective communication with stakeholders across multiple countries. Additional Responsibilities • Performing any other duties related to the role as assigned by the direct manager or executive management.
Responsibilities
The Team Lead Quality Assurance will lead the daily operational activities of the Quality Assurance team, manage resources, and implement training strategies. They will also ensure audit targets are met and manage complaint-handling processes.