Team Lead, Resident Advocates - AVCM 3rd Shift #2 at AVIVO

Saint Cloud, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

38.34

Posted On

15 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Crisis Intervention, Trauma-Informed Care, De-escalation, Staff Coaching, Case Documentation, Problem Solving, Communication, Electronic Health Records, Housing First, Harm Reduction, Cultural Responsiveness

Industry

Individual and Family Services

Description

Job DetailsJob Location: Avivo Village Central - 3100 1st St S - St Cloud, MN 56301Position Type: Full TimeEducation Level: High School Diploma/GEDSalary Range: $30.86 - $38.34 HourlyJob Shift: OvernightsJob Category: Housing Support ServicesDo you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people. Why This Role Matters Something exciting is happening in Central Minnesota. Help Launch the Next Chapter of Avivo Village Avivo is expanding its innovative housing model with the launch of Avivo Village Central Minnesota—a new community designed to provide safety, stability, and opportunity for individuals experiencing homelessness. As a Team Lead, Resident Advocates, you will be one of the key leaders helping establish the culture, operations, and participant experience from day one. This is a unique opportunity to join a founding team and help create a community rooted in dignity, recovery, and belonging. At Avivo Village, we believe every person deserves a safe place to stay and a pathway forward. As the overnight Team Lead, you'll support residents, coach front-line staff, respond to complex situations, and ensure smooth overnight operations. Your leadership will play a vital role in creating an environment where residents feel welcomed, respected, and supported as they work toward housing stability. This role is ideal for someone who enjoys leading people, thrives in dynamic environments, and is energized by the opportunity to build something meaningful from the ground up. And yes — Avivo is a 32-hour work week organization, offering full-time pay and benefits while supporting balance and sustainability in your work. This position is scheduled to work 3rd Shift (10:00 PM–6:30 AM) on Thursday, Friday, Saturday, and Sunday. What You'll Do Lead and provide daily work direction to Resident Advocates during overnight operations Ensure a safe, welcoming, and person-centered environment for residents and staff Respond to participant concerns, emergencies, and crisis situations utilizing trauma-informed and de-escalation practices Support shift operations and ensure continuity of services across the 24/7 program Coach, train, and support staff while promoting accountability and professional growth Foster a culture grounded in Housing First, Harm Reduction, recovery, and trauma-informed care Monitor documentation, reporting requirements, and compliance standards Collaborate with leadership and community partners to support participant success Help identify opportunities to strengthen services, operations, and participant outcomes Advance Avivo's commitment to undoing racism and reducing disparities QualificationsWhat You Bring High school diploma or GED required Minimum of four years of experience providing direct services in housing, homelessness services, behavioral health, human services, or a related field Experience providing leadership, coaching, mentoring, or work direction preferred Experience supporting individuals experiencing homelessness, mental health challenges, substance use disorders, or other complex barriers Knowledge of or willingness to learn Housing First, Harm Reduction, recovery-oriented, and trauma-informed practices Strong leadership, communication, and problem-solving skills Ability to stay calm and make sound decisions during crisis situations Experience using electronic health record systems and documentation platforms Strong organizational skills and ability to manage competing priorities Commitment to culturally responsive, participant-centered services Ability to work overnight hours consistently What We Offer 32-hour full-time work week Medical Health plan Health Savings Account (HSA) Nice Healthcare: offers chat, video visits and in-home primary care visits Dental plan Dependent Care Flexible Spending Account (FSA) Basic Life/AD&D & Voluntary Life/AD&D Long term disability Option to purchase critical illness, accident insurance and short-term disability 401(k) Plan 10 Paid holidays & generous PTO How to Apply Submit your application online through Avivo’s Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications encouraged as interviews are conducted on a rolling basis. Make a Difference with Avivo. Avivo will begin participating in E-Verify effective July 1, 2025. Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.

Responsibilities

Lead and provide daily direction to Resident Advocates during overnight shifts to ensure a safe, person-centered environment. Respond to emergencies and crisis situations while coaching staff and monitoring compliance standards.