Team Lead, Sales at DFS VENTURE SINGAPORE PTE LIMITED

, , Japan -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Sales Management, Customer Experience, Product Knowledge, Interpersonal Skills, Communication Skills, Mentoring, Service Quality, Sales Strategy, Staff Scheduling, Floor Management, Goal Setting, Product Presentation, Feedback, Luxury Retail, Service Environment

Industry

Retail

Description

What you'll be doing? We are looking for a proactive and dynamic people manager to join as our Team Lead, Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality. Enhance Selling and the Customer Experience Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity Partner with the Platinum Services team to enhance the customer experience Team Management Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior Product Management Maintain high standard of product and brand knowledge among your team Maintain floor presentation to meet or exceed brand and DFS requirements Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required Set and maintain appropriate Presentation Stock (PS) levels Ideal Candidate Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role 1 – 2 years’ experience in the luxury detail; team leadership experience within retail or service industry preferred Strong interpersonal skills and be able to work well with people at various levels Possess an outgoing and assertive personality, with a desire to lead and inspire their teams Possess a passion for the brands and products you represent Good communication skill, both spoken and written

Responsibilities

The Team Lead, Sales will supervise and develop a cross-functional sales team while enhancing the customer experience. They will work closely with the Product Sales Manager to drive sales and ensure team productivity.