Date: 31 Jul 2025
Location: via McKinlay, QLD, AU, 4823
Company: South32 Group Operations Pty. Ltd.

This role is a Permanent position on a 4:3 Monday-Thursday roster, FIFO from Brisbane and Townsville, or DIDO from Mount Isa, Cloncurry and McKinlay shires.
As the Team Lead Service Management, you will be responsible for leading the service relationship between Technology and site operations, ensuring services meet operational needs while fostering continuous improvement and a strong safety culture.

Other key responsibilities include, but aren’t limited to:

• Manage ITIL processes (incident, problem, change, service request) to support operational outcomes
• Partner with operational teams to align service delivery with business needs
• Identify and implement service improvements with business and tech teams
• Build vendor relationships and manage procurement and licensing