Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

ABOUT US

Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency.

JOB SUMMARY

Team Leader Accounts Receivable/Collections supervises the activities of the accounts receivable team. Supports Manager Accounts Receivable. Oversees customer billing and collection activities. Reviews deposit transactions and posting to customers’ accounts. Provides general supervision to staff.

BASIC QUALIFICATIONS

• Time flexibility (supporting US time zone)
• SAP, Oracle or other major ERP experience
• Bachelor’s degree in accounting or finance (minimum associate degree).BS/BA in Finance, Accounting, or other Business degree preferred
• 1-3 years’ experience in finance or customer service, collections strongly preferred
• Proficient in Microsoft applications, superior spreadsheet skills and a working knowledge of Microsoft Excel
• Prior background in an accounts receivable position
• Diligent attention to detail and quality of outputs
• Ability to work on multiple tasks simultaneously among changing priorities

TRAVEL & WORK ARRANGEMENTS/REQUIREMENTS

Hybrid model, up to 50% home office

• Works on assigned portfolio of customers. Acts as collection and AR process subject matter expert.
• Supervises a team of 6-10 employees incl. recruitment, training and performance appraisals. Actively leads the team in individual and team development.
• Communicate and explain work procedures to subordinates.
• Supports Collections manager with IT projects e.g. future system and/or business unit integrations/upgrades
• Supports Collections Manager with standardization of collection and any other AR processes. Drives process improvements and identifies opportunities for improvement.
• Manage collection activities, including negotiating with past-due accounts, referring accounts to collection agencies, and sending follow-ups.
• Acts as an escalation point and makes decisions within level of authority as specified in the credit policy.
• Supports the doubtful debt calculation process and identifies need for specific provision based on the collection risk.
• Reviews the AR ledger (trade AR and cash in advance accounts) of the team to make sure accounts are clear and aged debt is being actively collected either through collection team, debt collection agency or being provided for and written off.
• Oversees and coordinates the day-to-day activities of the collection team, reviewing and distributing the workload, and monitoring team performance. Supports creation of mitigation plans to achieve the collection team goals.
• Performs period close activities in cooperation with accounting teams.
• Assists with external and internal audit.
• Maintains key process documentation.
• Assists with both regular and ad hoc reporting and data analyses.
• Performs other responsibilities as assigned or required by the manager