Team Leader at Adecco Group

, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Multi-tasking, Administration, Customer Service, Supervising, Leading, Email Management, Telephone Skills, Task Coordination, Client Expectation Management, Coaching, Client Reviews, Process Orientation, Attention To Detail, Independent Work

Industry

Human Resources Services

Description

We are seeking an experienced Team Leader with strong skills in problem solving, multi-tasking, administration, customer service! As a Team Leader, you will manage the Onsite team, support associate performance, and partner closely with the client to achieve shared goals. About Us Where should we start? We are the world’s leading recruitment expert with more than 32,000 passionate full-time employees in over 5,200 branches across 60 countries. We are committed to connecting organisations with the talent needed to make them succeed. Adecco Solutions are solutions designed with client outcomes in mind. Encompassing BPO, RPO, MSP, Talent and Project services, the Adecco Solutions business is fast becoming a market leader in innovative thinking. We are seeking experienced individuals with an innovative mindset, client first mentality and desire to deliver innovative solutions. We'll customise a scalable, technology-driven, game-changing solution to help our client’s work more efficiently. Working with our agile Centralised Delivery Solutions team to offer our clients best in class solutions! Job Description Reporting to the National Delivery Lead, you will manage a small onsite team, supporting our Candidates and our customer, from end to end. To be successful in this role, you will have previous experience: • Supervising and/or leading a team • Receiving and responding to emails and telephone calls • Coordinating tasks and managing clients expectations • Guiding & coaching account managers • Managing quarterly client reviews • Developing and executing in line with customer needs / requirements • Ensuring that forms and documents are correctly filled in. • Handling queries professionally. Candidate’s Profile To be successful in this role, you will have previous experience managing a team as well as working with large volumes. Your background will demonstrate: • Excellent written and verbal communication skills • Ability to work in a high-pressure environment • Attention to detail and process-oriented thinking • Ability to work independently On Offer We empower our people to carve their own career paths their way. After all, it's only natural that a people-focused organisation should be focused on its own people too. We will offer all the training, tools, motivation, and inspiration you need to achieve exactly what you want from your career. If you can make an impact, we'll provide the career development opportunities you need to achieve your potential and thrive. The Adecco Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.

Responsibilities

The Team Leader will manage a small onsite team, supporting candidates and the customer from end to end, while reporting to the National Delivery Lead. Key duties include supervising the team, handling communications, coordinating tasks, managing client expectations, and coaching account managers.