Team Leader | Assisted Recovery | Dunedin at ACC New Zealand

Dunedin, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

131077.0

Posted On

05 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Coaching, Performance Management, Data Analysis, Stakeholder Management, Client Recovery, Rehabilitation, Strategic Influence, Resilience, Continuous Improvement, Interpersonal Skills, Decision Making

Industry

Government Administration

Description

* Lead and grow a team supporting clients through their recovery journey * Coach, develop, and engage people to deliver consistent, high‑quality outcomes * Influence service improvement as part of a collaborative leadership team * Permanent role, Dunedin Based About us | Mō mātou ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do at acc.co.nz About the role | Mō te tūranga mahi We are seeking an experienced and capable people leader who is ready to step into a dynamic, fast‑paced environment and make a meaningful impact. As a Team Leader within Assisted Recovery, you will lead a team of Recovery Assistants to support clients through their rehabilitation journey. You will set clear expectations, coach for performance and wellbeing, and create an environment where people feel empowered to do their best work. You will take a proactive role in identifying opportunities to lift performance and improve ways of working, use data, insight, and feedback to inform decisions and priorities, and contribute as a trusted member of the wider leadership team. Your leadership will directly support better recovery outcomes for clients and strengthen service delivery across Assisted Recovery. We’re seeking a dedicated Team Leader: Assisted Recovery to join our dynamic team. You’ll play a pivotal role in leading people, improving performance, and supporting clients through their recovery journey, contributing to keeping Kiwis safe at work, at home, and everywhere in between. This role may be positioned within either the mental injury or physical injury space, with the final placement determined by the skills, experience, and strengths of the appointed candidate. The appointing salary for this role is $101,287 – $131,077 based on experience, and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time. About you | Mōu You will bring: * Proven people leadership experience and/or experience within client recovery, rehabilitation, or similar service environments * A track record of building high‑performing, engaged teams through coaching, trust, and clear accountability * Confidence using data and insights to guide decision‑making and lift performance * Strong interpersonal skills, sound judgement, and resilience in complex or changing environments * A collaborative leadership style and the ability to positively influence others across teams and functions * A growth mindset with a focus on continuous improvement for yourself and others * You must hold New Zealand work rights at the time of application Working at ACC | Mō ACC At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that: * Employee networks to support our colleagues from diverse backgrounds. * The option to explore flexible working that suits your needs and ours. How to apply | Me pēhea te tuku tono Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to 11:59pm 17th May 2026, however if an ideal candidate is found we may progress screening and interviewing sooner. Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz [HRHelp@acc.co.nz].

Responsibilities

Lead and develop a team of Recovery Assistants to support clients through their rehabilitation journey. Drive service improvement and performance using data and insights while collaborating with the wider leadership team.