Team Leader at Benchmark Human Services

Manchester, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

26.0

Posted On

29 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Training, Supervision, Mentorship, Coaching, Documentation, Crisis Management, Healthcare Coordination, Safety Monitoring, Meal Planning, Communication, Team Management, Problem Solving, Time Management, Support, Organization

Industry

Individual and Family Services

Description

Description Join Benchmark Human Services as a Team Lead to support individuals’ services, safety, and pursuit of their personal goals! Homes are located in Manchester, Concord, Weare, Bedford, Raymond, Bow, Pembroke, NH. Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. Our dynamic, community based, high behavioral programs require strong leadership to run safely and successfully. In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. The Team Lead will perform all the functions of a DSP and assists the Residential Manager in ensuring quality of services provided, health and safety of the individuals served, and DSP training, support, and supervision. Benefits: Competitive wages based on experience Health, dental, and vision insurance. Referral Bonuses 401k with company match. Paid Time Off and Sick Time Pay. Company paid life insurance. Mileage reimbursement. Tuition reimbursement. Flexible Spending Account (FSA). Employee discounts with various vendors. Advancement opportunities. Essential Functions and Responsibilities: Assist with DSP training, support, and supervision. Support of program and house specific orientation functions Support of staff training Mentorship of new staff during shadowing period Ongoing coaching and role modeling for staff Support of staff meetings Help develop and manage staffing schedule in accordance with Plan of Care. Assist with management of program and individual documentation as required Completion, collection, review, submission, and/or tracking of documentation Assist with individual medication and healthcare coordination functions Assist in finances Responsible for ensuring that the individual’s home is safe, clean and in good repair. Monitor proper diet, meal planning and shopping Ensure that monthly safety drills are conducted Assisting in crisis situations Must report any suspected abuse, neglect or exploitation immediately to supervisor or department head. For a full and complete list, please contact HR. Qualifications: High School Diploma or equivalent Valid Driver's License Access to a vehicle in good operating order + proof of auto insurance Experience working with individuals with developmental disabilities preferred Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at www.BenchmarkHS.com/Careers. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.

Responsibilities

The Team Lead will assist the Residential Manager in ensuring quality services and the safety of individuals served. Responsibilities include training and supervising Direct Support Professionals (DSPs) and managing documentation and healthcare coordination.