QUALIFICATIONS

• CII qualifications, or ongoing progress towards these, is desirable
• GCSE grade C or above in English and Maths
• Minimum of 3 A level passes (or equivalent)

KNOWLEDGE

• Strong analytical skills
• Strong knowledge of binding process

EXPERIENCE

• Experience working in a technical binder processing role essential
• Experience with the use of Lloyd’s market tools including Atlas, DCOM and Crystal

• Assist in setting, monitoring and maintaining the operating and performance standards of the team

• Overall responsibility for ensuring all risks and payments are processed on time
• Manage and support the team with the processing and administrative workload produced by the placing and account handling teams
• Accurate and timely production of insurance documents including slips, EOC’s and invoices
• Liaise with accounting department to ensure timely processing, credit control and resolution of queries
• Work alongside IT to maintain systems and implement new systems and upgrades as appropriate
• Perform quality control checks on all documentation
• Manage the performance of direct reports ensuring staff have clear objectives, regular PDRs and receive feedback on performance
• Provide leadership, management, and motivation of direct reports; develop the skills, competencies and knowledge of direct reports
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
• Promote Miller brand and values to enhance Miller’s reputation in the market