POSITION OVERVIEW:

As a Team Leader for Buns From Home Bakery, you play a crucial role in ensuring the successful operation of the bakery during your shifts. You’ll step up as the leader in their absence, making certain that both our team and our customers experience the excellence and warmth that defines our brand.

QUALIFICATIONS & EXPERIENCE:

• Prior experience in a supervisory or team lead role within the food & beverage sector
• Strong understanding of health and safety protocols in a food service environment.
• Effective communication and team collaboration skills.
• Demonstrable capability in handling operational challenges with a calm and efficient approach.
  Join the Buns From Home community and contribute to our story of community, quality, and delectable baked delights. If you thrive in leadership roles and are eager to ensure our brand’s standards are upheld with every shift, this is the role for you

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• Coordinate team roles during shifts, balancing workload and optimizing productivity

• Ensure that service standards and cleaning schedules are upheld consistently during your shifts.
• Manage opening and closing procedures for the bakery during your shifts.
• Impart knowledge and best practice for newer team members.
• Address customer inquiries, feedback, or complaints, ensuring they have a positive experience
• Oversee the maintenance of hygiene and cleanliness standards in both front-of-house and back-of-house areas
• Monitor inventory levels during your shifts and communicate any shortages or discrepancies to the manager
• Communicate any significant incidents, feedback, or operational challenges to the Site Bakery Lead post-shift.
• Assist in documenting daily sales, wastage, and other operational data as needed.