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Team Leader/ Caller/Host at Rank Group
Bolton, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

13.06

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Customer Focus, Team Engagement, Team Inspiration, Organization, Proactivity, Shift Management, Relationship Building

Industry

Gambling Facilities and Casinos

Description
Job Description This role is a maternity cover and is expected to last for a duration of 12 months Competitive Salary - £13.06 / hour Real contracts from 8 to 35 hours – no zero-hour contracts! Paid breaks Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more 50% discount on food and soft drinks for you and up to three friends Pension and Life Assurance Company Sick Pay Scheme Access to an Employee Assistance Programme and in-venue Mental Health First Aiders Funded Apprenticeships and training for career development Uniform provided- Fantastic new design just launched in 2024 As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment. Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace. Qualifications Strong leadership skills with a customer-first mindset Ability to engage and inspire your team Organised and proactive in a fast-paced environment

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Responsibilities
The Team Lead will be responsible for creating unforgettable customer experiences by leading from the front, supporting, and motivating the team to deliver exceptional service. This includes managing shifts and fostering strong colleague relationships to maintain a welcoming and energetic environment.