QUALIFICATIONS

• Reasonable general education (evidence of numeracy and literacy).
• Minimum Level 3 Diploma, preferred Level 5 in Health and Social care, or equivalent.

WORKING WITH & DEVELOPING OTHERS

Has a clear belief in the capacity of self and others to succeed. Provides others with support, assistance and guidance to develop and improve their capabilities. Continuously develops and learns by actively seeking feedback and development opportunities. Motivates practitioners and other colleagues, acts as a mentor and role model. Works well with others and assists colleagues when they need support. Promotes best practice within the team.

MAIN RESPONSIBILITIES

• Planning and organising the delivery of support and care by your team, ensuring that there are up-to-date person-centred needs assessments, support plans and risk assessments in place that are regularly reviewed; incidents, complaints, accidents and near-misses are appropriately recorded, and there are adequate records and rotas in place to evidence the provision of support and care in accordance with contractual and regulatory expectations.
• Ensuring the people we support receive support and care in accordance with their person-centred needs assessments.
• Ensuring the people we support receive support plans and risk assessments to foster their wellbeing and development and fulfil their potential for independence, choice, inclusion and control.
• Ensuring the people we support receive support and care to:
• Use appropriate equipment to do their laundry and look after their clothing so they have suitable and clean items to wear.
• Plan, shop and prepare healthy and wholesome meals, taking into account their choices and wishes.
• Maintain health and well-being by assisting them to arrange and attend medical appointments.
• Maintain an active and supportive social life taking into account individual choices and wishes.
• Ensuring the people we support receive their housing related support by enabling them to look after their finances (developing appropriate budgeting and financial training including support to access benefits and maintain them and assist them to understand and maintain their tenancy) and assisting them to access maintenance services and report non-functioning safety and security measures.
• Assisting with (where the appropriate registration is in place) or arrange for personal care for the people we support where required (e.g. bathing, hair washing etc).
• Liaising professionally with parents, social workers and others to make sure that the network of support around each person we support is functioning effectively.
• Supporting, supervising and directing support workers to provide a high quality of support and care, making sure they complete their induction, and that this is recorded, have individual learning plans that are regularly reviewed and updated, are supervised regularly and supervision records kept, and conducting and recording their annual review.
• Working within the organisations’ policies and procedures and actively promoting the equality, diversity and the human rights of the people we support.
• Undertaking such other tasks as required by the Care & Support Manager to help develop and maintain the high quality of service required.
• Undertaking training and continuous professional development.
• Undertaking personal and professional development to develop an understanding of our philosophy and values and how these inform and guide practice in the key responsibilities of the role.
• Supervising the activity of any staff or contractors working in or around the properties (e.g. cleaners, maintenance workers, gardeners, cooks etc).
• Supervising any guest or local volunteers ensuring they are able to make a meaningful contribution appropriate for their level of understanding and qualifications.