POSITION SUMMARY:

As a member of our Leadership Team, you will be responsible for overseeing the daily operations of our Chick-fil-A restaurant. This includes ensuring excellence in all areas of operations—such as food production, preparation, guest experience, team development, inventory management, and facility upkeep. You will play a key role in upholding Chick-fil-A’s high standards and delivering exceptional service to our guests.

REQUIREMENTS:

• 3 to 5 years of experience in a leadership capacity, preferably in food service or a fast-paced customer service environment.
• Exceptional communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• High attention to detail and commitment to operational excellence.
• Ability to take initiative and work both independently and as part of a team.
• Professional demeanor and ability to model Chick-fil-A’s values and culture.

• Direct daily operations to ensure compliance with Chick-fil-A standards.
• Lead and develop team members through coaching, training, and feedback.
• Ensure a clean, safe, and welcoming environment for both guests and team members.
• Oversee inventory management, ordering, and cost control.
• Ensure adherence to food safety and quality standards.
• Demonstrate financial accountability and support profitability goals.
• Proactively resolve conflicts and ensure positive customer experiences.