Team Leader at Corivus AG
London, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Dec, 26

Salary

45000.0

Posted On

01 Oct, 26

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Banking & Credit

Description

Responsibilities


  • Supervise daily operations of the voice/non-voice team
  • Coach, mentor, and develop team members
  • Monitor KPIs and implement improvement plans
  • Conduct quality audits and feedback sessions
  • Liaise with clients on performance and escalation management


Responsibilities

Responsibilities


  • Supervise daily operations of the voice/non-voice team
  • Coach, mentor, and develop team members
  • Monitor KPIs and implement improvement plans
  • Conduct quality audits and feedback sessions
  • Liaise with clients on performance and escalation management


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