Team Leader, Critical Time Intervention (CTI) at ACMH INC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

97470.0

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Operations, Staff Supervision, Staff Training, Safety Implementation, Emergency Services, Liaison, Referral Management, Outreach, Engagement, Admissions, Discharges, Assessment, Service Planning, Documentation, Quality Assurance, Reporting

Industry

Mental Health Care

Description

Description Position: Team Leader, Critical Time Intervention (CTI) Function: Responsible for overall program operations and services for the CTI Team Reports to: Senior Vice President for Community Care Location: Manhattan Tasks: Ensures the delivery of program services with fidelity to the CTI Model and in compliance with OMH and Medicaid regulatory standards. Recruits and supervises program staff. Conducts initial and continuing staff training. Ensures the implementation of safety and emergency services. Liaises with partnered hospital systems to manage referrals and facilitate access to services. Manages outreach and engagement, admissions and discharges, assessment, case presentations and team assignments. Oversees assessments and service planning to assure timely access to appropriate services. Ensures the documentation of program services in client charts and program records. Responds to inpatient and ER admission alerts and contacts medical provider/hospitals for admission/discharge information. Conducts quality assurance audits and activities to assess the effectiveness of services delivered, to ensure member charts & documentation are in compliance, and to ensure that quality services are being delivered to clients. Ensures required reporting to regulatory bodies and third-party payers. Certifies the eligibility for billing to third parties for program services rendered. Ensures the appropriate use of client service dollars by approving plans and expenditures. Convenes weekly team meetings ensuring that the entire caseload is reviewed, follow up activities are assigned and all requested follow up activities are conducted. Monitors phases of services and manages caseloads according to phases. Maintains and updates resource list for staff. Regularly updates supervisor on clients at risk, as well as personnel matters. Investigates incidents and reportable events. Ensures timely and accurate recording and reporting of data. Coordinate staff schedules and manage on-call requirements ensuring timely response to referrals and clinical events Responsible for payroll reports, reviewing employee timesheets, monitoring hours worked and vacation time. Submits other reports as required. Is on call for emergencies. Duties as assigned by supervisor. Requirements Licensed Practitioner of the Healing Arts (LPHA) with 3-5 years post-licensure experience working with individuals who have mental health, or co-occurring mental health and substance use disorders, preferably with experience collaborating with hospital systems. Demonstrated competency in clinical documentation, stage-wise treatment and motivational interviewing. Strong written and verbal communication skills and strong leadership skills. Previous management and supervisory experience preferred. Salary: $97,470 plus generous benefits. Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Responsibilities

The Team Leader is responsible for the overall operations and service delivery of the Critical Time Intervention (CTI) Team, ensuring fidelity to the CTI Model and compliance with regulatory standards. This includes recruiting, supervising, and training staff, managing referrals with hospital systems, and overseeing all aspects of client service delivery from assessment to discharge.