Team Leader /CRM at Lufthansa City Airlines GmbH
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

07 Dec, 26

Salary

0.0

Posted On

08 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Travel & Tourism

Description

Your tasks


  • Leadership and further development of the Online / CRM team

  • Responsibility for the online and CRM areas with an operational focus on

  • Content creation and SEO/GEO

  • Further development and optimization of the website and digital touchpoints

  • Planning, creation and management of target group-relevant content

  • Further development of digital visibility through SEO, GEO and SEA

  • Conception and further development of CRM measures along the

  • Customer Journey

  • Development of automated and personalized customer communication

  • Analysis of user and customer data and derivation of concrete

  • Optimization measures

  • Managing digital projects from conception to implementation

  • Integration of online, CRM and marketing measures for our

  • Travel agency partner

  • Management and coordination of external web and CRM agencies

Your profile


  • Initial leadership experience and a passion for developing employees

  • Solid knowledge of online marketing, website management and CRM

  • Excellent knowledge of content creation and SEO/GEO, ideally also SEA.

  • Experience with CRM measures, customer journeys and digital projects

  • Safe handling of modern AI applications and their meaningful integration into work processes

  • Hands-on mentality as well as a structured, pragmatic and solution-oriented way of working

  • Strong communication skills and enthusiasm for digital topics

Your benefits


  • Flexible working hours and the option to work remotely

  • Monthly credit on the Spendit Card – ideal for shopping, refueling or dining.

  • Subsidy for the Germany Ticket 

  • Discounted travel for employees in the travel industry

  • EGYM Wellpass for your individual sports and wellness program

  • JobRad – lease up to two bicycles of your choice

  • Workation

  • Access to attractive corporate benefits

  • Company pension scheme and additional accident insurance

  • Regular team events for a strong, collegial atmosphere.



Responsibilities
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