• Ensure the highest possible levels of care are maintained by supporting/assisting Residents, when required, with all aspects of daily living.
• Support training and supervision of junior and new Staff Members in all aspects of their work in the Home, under the supervision of senior Staff Members.
• Assist Residents in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide supervision and attention when needed, ensuring Residents retain their comfort and dignity.
• Pay particular attention to assisting Residents who have limited mobility, or physical / learning difficulties making the best use of aids provided.
• Closely monitor Residents who may be confused and/or who have behavioral problems.
• Assist in the promotion of continence.
• Assist in the delivery of care for Residents who are dying or who have a progressive illness. Assist with last offices.
• Complete, observe & review care planning needs for Residents, and complete written daily records as instructed and in line with the Company’s policies and procedures.
• Assist in framework of social activities by interacting with Residents and helping them continue with hobbies and activities in the Home.
• Answer Nurse call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.
• Report on well-being of Residents and liaise with GPs and Support Managers etc.
• Carry out regular checks on Residents at intervals determined by senior Staff Members.
• Make Visitors feel welcome. Provide refreshments/assistance as and when required.
• Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty, in line with the Home’s disposal of waste policy. Ensure the Home’s resources are used appropriately.
• Clean and maintain equipment used by Residents / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Home is kept clean and tidy, in line with the Company’s attention to detail philosophy.
• If applicable, care for Residents’ clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.
• Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company’s policies and procedures.
• Assist Residents who need help during meal times (be aware of swallowing difficulties, dietary requirements etc.). Assist with serving of food / drinks as requested / required. Wash up as requested / required.
• Escort Residents travelling to and from the Home e.g. on social outings, hospital visits etc.
• Practice maximum integrity in all dealings with Residents’ personal and financial affairs, and avoid abuse of the privileged relationship that exists with Residents.

Care of Residential Residents (where applicable):

• Dispense medication, and ensure correct recording of all relevant information relating to medication (after satisfactory completion of the Safe Handling of Medicines course).
• Ensure all holistic assessments are carried out when Residents are admitted to the Home. e.g. covering nutritional and incontinence issues, risk assessment etc.