Team Leader - Entertainment & Events at Qiddiya Investment Company

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team management, Communication, Interpersonal skills, Guest service, Operational support, Safety protocols, Conflict resolution, Time management, Organizational skills, Staff training, Event coordination, Problem solving, Attention to detail, Motivation

Industry

Entertainment Providers

Description

The Entertainment & Events Team Leader supports the smooth delivery of entertainment offerings and events across the park, serving as a key point of contact for frontline team members and performers. Reporting to the Entertainment & Events Supervisor, the Team Leader assists in coordinating daily operations, ensuring that performers and staff are prepared and adhering to established procedures, guest service standards, and safety protocols. Additionally, the Team Leader assists in training new staff, resolving guest concerns, and maintaining cleanliness and safety standards within designated areas. With a focus on leadership, teamwork, and attention to detail, the Team Leader contributes to the overall success of entertainment experiences within the park, enhancing guest satisfaction and park performance under the supervision of the Entertainment & Events Supervisor. Key Responsibilities: Assist the Supervisor in managing daily entertainment operations, ensuring readiness and smooth execution of activities Serve as the first point of contact for frontline team members, providing guidance and support during shifts Conduct pre-shift briefings to communicate schedules, updates, and safety protocols to performers and staff Monitor performances and events to ensure adherence to quality, safety, and guest engagement standards Support the setup and strike of shows, events, and entertainment offerings, ensuring efficient execution Address minor guest or team member concerns during shifts and escalate issues to the Supervisor when necessary Contribute to maintaining inventory and equipment readiness, ensuring all resources are properly handled Promote a positive work environment by fostering teamwork and motivation among performers and staff Education: High School Diploma or equivalent (minimum). Experience: 1–3 years of experience in an entertainment, hospitality, or customer service role, with leadership experience preferred Skills: Strong interpersonal skills with the ability to lead and motivate a team Excellent communication skills, both verbal and written Enthusiasm for creating exceptional guest experiences and memorable moments Ability to handle minor conflicts or challenges calmly and professionally Basic organizational and time management skills, with the ability to adapt to changing priorities Understanding of safety and operational standards in an entertainment environment Ability to work collaboratively with colleagues and take direction effectively A valid driver’s license is preferred Proficiency in English, fluency in Arabic is a plus

Responsibilities

The Team Leader supports daily entertainment operations by coordinating staff, ensuring safety protocols are followed, and maintaining guest service standards. They act as a primary point of contact for frontline performers and assist in the setup and execution of park events.