Position: Environmental Services Supervisor (Team Leader)
Status: Permanent Full Time
Department: Patient Support Services
Posted Date: Friday August 21, 2025 -Wednesday September 3, 2025 @ 11:59pm
Shifts: Must be flexible to work any shifts as required
Base Rate: $70,800.00 - $101,800 (salary band placement commensurate with experience)

JOB DESCRIPTION:

The Team Leader, Environmental Services (Supervisor) reports to the Manager, Patient Support Services (Hospitality and Environmental Services). Is responsible for managing the delivery of Housekeeping, Transportation, and other Patient Support Services areas needs across the organization. The Team Leader (Supervisor) assigns and prioritize tasks, duties and work requests and scheduling of staff.

KEY QUALIFICATIONS:

• Community College Diploma and/or equivalent combination of education and hospital experience in a unionized environment. OHA/CHA departmental management certificate is a definite asset
• Previous supervisory/leadership experience in Hospitality/Environmental Services or equivalent experience combined with proven strong customer service and team building skills
• Good working knowledge of Computer software, i.e. MS Office, EPIC and Meditech, etc. required
• Strong communications and excellent interpersonal skills, combined with good analytical, problem solving and financial management skills required
• Strong ability to organize and prioritize work and handle multiple tasks in a fast-paced and customer service orientated environment.

• Recruits, coaches, mentors, evaluates and manages the performance and development of staff
• Demonstrates and role models a positive attitude and encourages a strong team approach at all times
• Staff development and facilitation of daily and ongoing activities ensuring effective use of resources
• Networks with other Hospitals/Health Care Agencies to promote and develop leading edge initiatives
• Provides expert knowledge and advice to, and assists the teams on best practice development and other goals/ initiatives
• Identifies and resolves issues, troubleshoots operational problems and front line staff issues
• Ensures that all work is carried out in accordance with applicable codes, regulations, policies, standards and guidelines
• Participates in the HR Workforce planning process, including selection, supervision and training of staff
• Develops positive functional partnerships with client departments to ensure their needs are satisfactorily met; liaises with staff, stakeholders and administrators in developing, planning, implementing and monitoring quality improvement initiatives
• Develops, manages and monitors relevant budgets