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Team Leader - F&B Service at Accor

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Departmental Operations Manuals, Daily Log Book Maintenance, Monthly Reporting, Objective Review, Roster Planning, Work Schedule Management, Staffing Management, Communication Board Maintenance, Incident Reporting, Lost and Found Handling, Meeting Attendance, Equipment Control, Supply Control, Customer Service, Guest Relations, Service Standards Enforcement

Industry

Hospitality

Description

Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description To ensure that all departmental operations manuals are prepared and updated annually. To maintain the daily log book. To submit to Food and Beverage office the following: monthly outlet report, monthly objective review, trainer’s report and promotions analysis. To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business. To maintain outlet communication board. To submit all guest / staff incident reports. To report “Lost & Found” items, and handle them in accordance to the Policy & Procedures. To attend weekly Food & Beverage meeting and daily operations meeting. To control requisitioning, storage and careful use of all operating equipment and supplies. Customer Service Ensure that all employees establish a rapport with guests. Handle all guest requests and enquiries on food, beverage and service. To be demanding and critical when it comes to service standards. To ensure that the outlet team projects a warm, professional and welcome image Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Team Leader is responsible for ensuring all departmental operations manuals are current and for managing daily logs, monthly reports, and outlet scheduling to guarantee adequate staffing levels. They must also control the requisitioning, storage, and careful use of all operating equipment and supplies.