Team Leader - Family Relationship Centre & Family Relationship Support for at EACH

Ringwood North, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

58.45

Posted On

11 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Staff Supervision, Clinical Supervision, Operational Supervision, Trauma Informed Practices, Risk Management, Compliance, Client Engagement, Case Planning, Intervention, Referral, Group Programs, Family Law, Mandatory Reporting, Privacy Laws, Ethical Standards

Industry

Individual and Family Services

Description

Company DescriptionFor over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether better care—because when we come together, we create brighter futures for all.Job DescriptionFull-time, ongoing role (Mon–Fri) with 1–2 evening per week, finishing at 8pm.Ringwood, on the lands of the Wurundjeri People$55.97-$58.45 p/h + 12% Super + Generous Salary Packaging benefits of up to $18,550Your role, your impact Step into a role where every week brings meaningful variety.As Team Leader, you’ll guide and support teams across both the Family Relationship Centre (FRC) and the Family Relationship Support for Carers (FRSC) — providing staff supervision and smooth running of trauma informed practices.You’ll balance people leadership with service quality, collaborating with partners, overseeing risk and compliance, and shaping group programs and daily operations across both teams. If you thrive in a dynamic environment and love leading multidisciplinary practitioners, this role offers purpose in every day.Key responsibilities:Lead, mentor, and support a team of practitioners, providing clinical and operational supervision, training, and guidance through our Family Relationship Centre and Family relationship Support for Carers.Develop, implement, and coordinate systems for intake, assessment, client engagement, case planning, intervention, review, and referral or closureEnsure services are customer-focused and meet quality and compliance standardsOversee daily operations of the Family Relationship Centre & Carer Services team, including caseload coordination, team meetings, and supervisionMonitor risk and safety concerns through continuous assessment and reviewMaintain data management, risk reporting, and quality improvement systemsManage client complaints and collaborate with internal and external stakeholdersCoordinate group programs and workshops within the serviceWho we’re looking for You’re an experienced leader committed to inclusion, quality, and supporting families.To be successful in your application, you’ll need:A tertiary qualification in Psychology, Social Work, or a directly related disciplineFamiliarity with family law, mandatory reporting, privacy laws, and ethical standardsWhat will make you stand outLeadership experience in family relationship or carer support servicesExperienced family resolution practitionerExperience in the Not-For-Profit or health sectorExperience collaborating within a leadership teamWillingness to seek Family Dispute Resolution Practitioner (FDRP) registrationWhat’s in it for you At Each you’ll be supported to be your best. We provide:Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safetySupportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely careBoost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainmentEndless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progressTo view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position.Questions? Contact Lucy Henderson (Talent Acquisition Business Partner) at [email protected] Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today!Additional InformationNext Steps in the Hiring Process Learn more about next steps, check out our Hiring Process Guide.We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Join our Talent Community and be the first to hear about new Each opportunities! Compensation: AUD 55.97 - AUD 58.45 - hourly

Responsibilities

This role involves leading and supporting teams across the Family Relationship Centre and Family Relationship Support for Carers, providing clinical and operational supervision, and ensuring smooth running of trauma-informed practices. Key duties include developing and coordinating service systems, overseeing daily operations, managing risk, and coordinating group programs.