ABOUT BOSCH GLOBAL BUSINESS SERVICES IN TIMIȘOARA

Bosch Global Business Services has consolidated in Timișoara one of its largest global service centers delivering best-in-class services across all seven process lines, including accounting, finance, auditing, controlling, purchasing, logistics and HR. We’re on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment in an environment where diversity is valued and where everyone can bring their own contribution.
Our promise to our colleagues is rock-solid: we grow together, we enjoy our work and inspire each other. Join us and see the difference. Work #LikeABosch
Job Description

KNOWLEDGE AND SKILLS:

• Language: English and/or another language;
• Good organizational skills (organizational design and development, planning and delegation);
• Strategic thinking;
• Good management and leadership skills;
• Previous relevant experience in a similar role is a plus;
• Customer and solution oriented attitude;
• Multicultural work environment exposure is a plus;
• Promoting the company’s image;
• Solid knowledge of Shared Services Finance and Accounting processes, organization and reporting structures;
• Good experience in working with SAP or other ERP systems;
• Excellent communication and interpersonal skills;
• Good presentation skills.
  Additional Information

• Responsible to supervise and delegate tasks regarding day to day activities to team members;
• Responsible to provide services to customers in accordance with the agreed Service Level
• Agreements (for the team managed);
• Ensures processes within area of responsibility follow agreed corporate guidelines, Central Directives and local working instructions;
• Implement, conduct and document process related controls;
• Responsible to provide required information/ documents to internal and external auditors;
• Offers support in on boarding new comers (identification of training needs, training assignment, follow up on completion and overall progress/ development);
• Provides guidance to accounting staff to optimize performance, including monitoring workloads and related assignment to ensure completion of activities in time and quality;
• Provide support to the Head of SSC Accounting, to other SSC departments whenever needed and to other customers’ employees, within the frame of Service Level Agreement;
• Ensure complete timely and duly reporting to management; escalate topics/ issues according to agreed escalation matrix;
• Ensures customer’s complaints are analyzed and handled efficiently, errors corrected and measures implemented to avoid future occurrence;
• Responsible to derive monthly KPIs, analyses and comment results/ variances and propose
• improvement measures if case;
• Responsible to attract, develop, retain and efficiently manage associates within area of responsibility, including direct reports;
• Responsible to conduct Goal & Performance Dialogue/Annual Salary Review/Talent & Associate Review for direct reports;
• Create WorkOns for replacement of personnel and participate in the hiring process (e.g. screening of candidates proposed by HR, interview participation and hiring decision);
• Promote and drive process standardization, harmonization and improvements (through CIP);
• Other administrative tasks: approval and monitoring of vacations, days off, home office and requests from the team, supporting IDM request for the team in his/her area or responsibility;
• Ensure efficient and timely communication with all relevant stakeholders (customers, own team, other shared services processes, external parties, administrative support departments);
• Implement other tasks for his/her area of responsibility requested by the direct superior.
  Qualifications