TEAM LEADER (NORTHWEST LONDON)

Location: London
Salary: £30,082 per annum
Vacancy Type: Permanent
Are you passionate about supporting people in their recovery journey and leading a team that makes a real impact in the community? We’re looking for a Team Leader to join our Dependency and Recovery Services, working across several London boroughs, to lead a dedicated team delivering high-quality, recovery-focused interventions.

ABOUT THE ROLE

As a Team Leader, you will be part of a flexible, multi-disciplinary team working closely with Probation Services to engage adult males under probation supervision into treatment and support services. This is a predominantly in person role, requiring regular travel between probation delivery units in Ealing & Hillingdon, Brent, Hammersmith & Fulham, and Kensington, Chelsea & Westminster.
Our service is designed to bridge the gap between probation and community-based substance misuse services. You’ll manage and support practitioners delivering timebound, motivational interventions that help individuals engage with treatment, implement action plans, and begin or continue their recovery journey.

KEY RESPONSIBILITIES

• Provide visible, supportive leadership to a team of practitioners across multiple boroughs.
• Travel regularly between sites to ensure smooth service delivery and team cohesion.
• Manage a small caseload of complex cases while overseeing daily referral allocations.
• Support the development, training and well-being of your team, ensuring high performance.
• Monitor and ensure data accuracy, timely reporting, and achievement of performance targets set by Forward Trust and commissioning bodies.
• Build and maintain effective working relationships with probation services, prisons, partner agencies, service users and stakeholders.
• Deputise for the Service Manager when required and support with strategic service development.

Please see the knowledge, skills and experience needed below for this role

• Demonstrable experience in the management of teams, performance and development.
• Genuine interest and experience in motivating and developing people
• Experience in key relationship management both internally and externally
• Knowledge and experience of implementing formal procedures and policies
• Excellent problem solving and negotiation skills
• Project and time management skills
• Knowledge of the issues facing service users in the criminal justice sector.
• Demonstrable experience of managing high caseloads, carrying out risk/ comprehensive assessments, SMART action plans and effective case record