Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Team Leader- Front Office at Accor
Jaipur, Rajasthan, India -
Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Front Office Management, Guest Services, Team Leadership, Opera Cloud, Conflict Resolution, Staff Training, Operational Efficiency, Customer Experience

Industry

Hospitality

Description
Company Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description We are seeking a motivated Front Office Team Leader to oversee day-to-day front desk operations and support the delivery of outstanding guest experiences. In this role, you will lead and support the Front Office team to ensure smooth arrivals, departures and in-house guest journeys while maintaining high service standards and operational efficiency. You will also play a key role in training, developing and supporting the ongoing growth of the Front Office team. Your key responsibilities will include: Overseeing daily front desk operations including check-in, check-out and guest services Leading, supporting and motivating Front Office team members during shift Ensuring exceptional guest experiences through prompt, friendly and efficient service Handling guest enquiries and feedback and resolving issues in a professional manner Maintaining smooth communication between Front Office and other resort departments Driving training, development and ongoing coaching to strengthen team capability and performance Ensuring accurate use of property management systems such as Opera Cloud Driving a positive, welcoming and professional front office environment Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
Oversee daily front desk operations including check-ins, check-outs, and guest services to ensure a seamless guest journey. Lead and motivate the Front Office team while driving training and coaching to enhance performance.