SKILLS AND QUALIFICATIONS

Essential NVQ 3 in Health and Social Care, with ongoing NVQ 5 in Leadership and Management for Health and Social Care (or willingness to work towards it).
Leadership: Proven ability to lead and supervise others with a compassionate but firm approach.
Organizational Skills: Well-organised, IT literate, and adept at allocating and delegating work appropriately.
Care Planning Knowledge: A solid understanding of care planning processes and how to implement them effectively.
Medication Management: Experience or willingness to undertake training in administering medication.
Communication Skills: Excellent communication skills, with the ability to engage with clients and carers from various ethnic backgrounds.
Personal Qualities: Open-minded, proactive, and naturally inclined to improve the lives of others.

AS A TEAM LEADER, YOU WILL WORK CLOSELY WITH THE REGISTERED MANAGER AND THE CARERS TO ENSURE THAT OUR CLIENTS RECEIVE THE HIGHEST STANDARD OF CARE COVERING DORCHESTER AND YEOVIL AREAS. YOU WILL BE RESPONSIBLE FOR SETTING UP AND AUDITING CARE PLANS, SUPERVISING STAFF, CONDUCTING QUALITY VISITS, AND MANAGING THE DAILY OPERATIONS OF CARE DELIVERY. THIS ROLE REQUIRES SOMEONE WITH A NATURAL ABILITY TO ENHANCE THE LIVES OF OTHERS AND THE SKILLS TO LEAD AND INSPIRE A TEAM OF CARERS.

Key Responsibilities:
Care Planning & Risk Assessments: Develop, update, and review care plans and risk assessments for clients with complex needs, including live-in care, end-of-life care, domiciliary, and double-up care. Ensure care plans are updated on an ad hoc basis and reviewed at least every six months.
Audit & Compliance: Regularly audit care notes and MAR (Medication Administration Records) charts to ensure compliance with care standards and best practices.
Staff Management & Supervision: Lead and supervise a team of carers, conducting staff supervisions, team meetings, and spot checks. Allocate and delegate work appropriately, identify training needs quickly, and provide support as needed.
Quality Assurance: Complete home quality visits to monitor the standard of care provided and identify areas for improvement.
Communication & Collaboration: Communicate effectively with clients, carers, and other professionals, including GPs, district nurses, social workers, occupational therapists, and dementia specialist nurses. Build positive relationships with clients and carers from diverse ethnic backgrounds.
On-Call Duties: Participate in on-call duties and be prepared to cover care calls at short notice to maintain seamless care provision.
Problem Solving & Innovation: Use proactive and creative thinking to find ways to improve the lives of our clients and solve any challenges that arise.
Safeguarding & Reporting: Promptly raise any concerns about staff or clients with the Registered Manager to ensure safety and compliance.
Collaboration with Management: Work closely with the Registered Manager to align team efforts with organizational goals and to address any operational challenges swiftly.