Team Leader, Hospitality at Arts Centre Melbourne

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

35.65

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Bar Service, Customer Service Excellence, Barista Skills, Cocktail Knowledge, Regional Wine Knowledge, Food Handling Standards, OHS Compliance, Microsoft Outlook, Microsoft Excel

Industry

Performing Arts

Description

* Are you experienced an experienced Hospitality leader? We want you! * Casual position - hourly rate $35.65 (included casual loading) * Convenient location close to public transport About the Position The Team Leader, in conjunction with the Hospitality management team, will lead the team effectively to create an iconic Melbourne venue by following the core values of both Hospitality and the Arts Centre Melbourne as a whole. You will work primarily in our Foyer Bars [https://www.artscentremelbourne.com.au/visit/eat-drink/foyer-bars] but may have opportunities to assist other venues as needed. This position is a fantastic opportunity for hospitality workers, with overtime conditions and fortnightly rosters in advance. Hours of work vary, as a large proportion of concerts and events are at night and on weekends, particularly Friday and Saturday. Casual position. Band 1.3 $35.65 (included casual loading) + 12% superannuation. Key Dates Successful candidates may be rostered from 10th August 2026. Your Skills and Experience * Current RSA Certificate * Experience in effectively leading the performance of a team in a fast service bar environment * Experience as a barperson in a team environment * Experience and knowledge of food handling standards and OHS compliance * Experience in the delivery of customer service excellence * Advance barista skills, cocktail knowledge and regional wine knowledge * Experience using Microsoft Suite, particularly Outlook and Excel For more details, please read the Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] Position Description - Team Leader, Hospitality.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtI_Tlyo_o05V_Pjn5eHYdLDkhqoKoZfQgo0-5nbzLt-Gsg8yjjoGxXxg91afaPUiCmmLbFiky8VA363GlTkZdDMzZEj390hU_UPQkexbLia1keKGYbQU6xf9dsfYPi3PDqye4SGDXRk6E3i-IzMrDPA%7e%7e] About the Team The Hospitality team sits within the Destination and Audience Pillar and is responsible for the service and delivery of all food and beverage related activity in Arts Centre Melbourne including the Theatres building, Hamer Hall and Sidney Myer Music Bowl. The Hospitality Unit is focused on delivering exceptional customer service and innovative cuisine across all venues and function spaces in keeping with Arts Centre Melbourne standards. About Arts Centre Melbourne Arts Centre Melbourne acknowledges the Traditional Owners and Custodians of the land on which we gather, the Wurundjeri Woi-wurrung. We also acknowledge the neighbouring Kulin Nation groups, the Boonwurrung and Bunurong people, and pay our respects to elders, past and present. Beneath our iconic Spire, in Hamer Hall and at the Sidney Myer Music Bowl, we showcase the best of Australian and international performing arts. Together with our own program of performances, events and activities we offer a diversity of audiences a distinctly multidimensional approach to participation, education and entertainment. We are now focused on Reimagining Arts Centre Melbourne as part of the Victorian Government’s commitment to transforming the Melbourne Arts Precinct into a thriving, connected creative and civic space over the coming years. For a glimpse into working at Arts Centre Melbourne click here [https://www.artscentremelbourne.com.au/about-us/careers/what-its-like-to-work-here]. Enjoy Team Member Benefits As a valued member of our ensemble, you will enjoy: * Complimentary tickets * Discounts at food & beverage outlets * Discounted commuter benefits and onsite parking * Access to wellbeing activities and learning and development programs * Free access to Employee Assistance Programs which includes specific support to our First Nations team members and specific counsellors for members of the LGBTQIA+ community and People of Colour. Apply Now! Arts Centre Melbourne welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages. We seek to provide workplace adjustments at all relevant stages of the recruitment process such as alternative formats or other access supports. You can specify in the application form if you require any adjustments or please ask us at any stage. If you need to contact us about making adjustments during the recruitment process, please send an email to peopleassist@artscentremelbourne.com.au. Please submit your resume and complete the application questions by 11:55pm Sunday 26 July 2026 At Arts Centre Melbourne (ACM), we employ the HumanForce system. HumanForce uses Facial Recognition technology to record clock on and off times. This technology operates in strict privacy mode, meaning that images are not stored. The use of this technology is necessary for ACM to perform its roster, time and attendance (RTA) functions accurately and efficiently. Therefore, all new staff in the Production, Visitor Experience, Ticketing and Hospitality/Kitchen Teams will be required to use it unless otherwise agreed. If you sign on to a contract with ACM, it will be understood that you consent to the use of this software. If you do not consent or require an adjustment, please advise in your cover letter. Employment at Arts Centre Melbourne is conditional upon the satisfactory completion of a National Police Check. Applications are open to those with full working rights in Australia. Arts Centre Melbourne is an Equal Employment Opportunity Employer.

Responsibilities

Lead the hospitality team to deliver exceptional service at Foyer Bars and other Arts Centre Melbourne venues. Ensure the team adheres to core values while managing food and beverage activities during concerts and events.