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Team Leader - Housekeeping at Accor

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Customer Service, Financial Management, Operational Efficiency, Personnel Management, Training, Inventory Management, Guest Relations

Industry

Hospitality

Description

Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description Administration Ensure updating of all departmental records pertaining to attendance, duty allocation, extra cleaning, store requisitions, lost & found, mini bar operations, inventories, guest comments and incident records Customer Service Meet with guests on a regular basis to ascertain their views on services of the department. Financial Assist the Assistant Housekeeper in ordering of supplies Carry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager Ensure zero wastage of supplies, manpower and energ Operational To maximize performance and efficiency of the department by the correct allocation of areas to associates Carry out stipulated trainings as per the departmental manual Ensure correct use of all supplies provided to associates. Periodically check all equipment to ensure correct usage. Ensure correct maintenance of log book and all departmental records Personnel Carry out daily briefings, training, grooming checks and marking of attendance Carry out departmental induction programs Convey to Assistant Housekeeper any concerns raised by associates Ensuring redressal of any associate complaints / issues Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Team Leader - Housekeeping is responsible for overseeing departmental records, ensuring customer satisfaction, and managing supplies and inventories. They will also conduct training and address associate concerns.