Team Leader | Integrated | Nelson at ACC New Zealand

Nelson City, Nelson, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

119161.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Coaching, Mentoring, Performance Management, Customer Service Delivery, Data Analysis, Interpersonal Communication, Stakeholder Engagement, Conflict Resolution, Strategic Planning

Industry

Government Administration

Description

* Lead and coach a dedicated team supporting customers toward sustainable participation * Make a meaningful impact in a values‑driven organisation focused on recovery and wellbeing * Permanent leadership opportunity based in Nelson with strong benefits and development About us | Mō mātou ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do at acc.co.nz About the role | Mō te tūranga mahi We are seeking an experienced Team Leader to join our Integrated Recovery function in Nelson. As Team Leader | Integrated Recovery, you will lead and support a team working with customers who have been away from gainful employment for more than 12 months, helping them progress toward sustainable participation and improved recovery outcomes. This role has a strong focus on people leadership, quality service delivery and achieving positive outcomes for customers and ACC. You’ll play a pivotal role in providing day‑to‑day leadership, coaching and mentoring, driving performance and consistency and embedding high‑quality customer experiences, contributing to keeping Kiwis safe at work, at home and everywhere in between. The appointing salary for this role is $101,287 to $119,161 based on experience and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time. About you | Mōu You will bring: * Demonstrated leadership experience in a customer‑focused or service delivery environment * Proven ability to coach, mentor and develop others in a fast‑paced operational setting * Experience using data and insights to support performance management and customer outcomes * Strong interpersonal and communication skills, with sound judgement in complex or challenging situations * A collaborative, hands‑on leadership style that builds engagement and consistency * The ability to build and sustain a high‑performing, highly engaged team * You must hold New Zealand work rights at the time of application. Working at ACC | Mō ACC At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that: Employee networks to support our colleagues from diverse backgrounds. The option to explore flexible working that suits your needs and ours. How to apply | Me pēhea te tuku tono Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Sunday 7th June 2026 11.59pm, however if an ideal candidate is found we may progress screening and interviewing sooner. Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz [HRHelp@acc.co.nz]

Responsibilities

Lead and coach a team within the Integrated Recovery function to support customers returning to sustainable employment. Drive performance, consistency, and high-quality customer experiences to improve recovery outcomes.