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Team Leader at Jamba Juice Franchise
Glendale, Arizona, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supervision, Customer Service, Training, Cash Handling, Food Quality, Cleanliness, Safety, Sanitation, Team Management, Problem Solving, Communication, Labor Control, Guest Experience, Uniform Policy, Shift Management

Industry

Food and Beverage Services

Description
Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary. Key Areas of Responsibility: Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. Provides team members, and guests with a positive experience and atmosphere. Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. Monitors speed of service to ensure a positive guest experience. Assists with guest comments and complaints. Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. Helps encourage adherence to uniform policy and standards. Ensures proper cash handling procedures are followed. Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management. Job Type: Hourly/Part-time This is for a position at a franchised Jamba location
Responsibilities
The Team Leader supervises daily shifts to ensure company standards are met and assists in managing both front-of-house and back-of-house operations. They also handle guest complaints and assist in training team members.