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Team Leader at KPMG

Bangalore, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management Tools, Ticketing Tools, ServiceNow, Zendesk, Salesforce Service Cloud, HR Policies, HR Processes, HR Systems, Workday, SAP, SuccessFactors, Data Accuracy, Compliance, Process Orientation, Attention To Detail, Communication

Industry

Business Consulting and Services

Description

Proposed designation : Contact Centre Senior / Team Lead – People Operations Role: Individual Contributor (Voice + Non-Voice) Reporting to Assistant Manager/ Manager Geo to be supported : US Shift : 6:30 PM to 3:00 AM

Responsibilities

This role involves serving as a Senior Team Lead or Contact Centre Lead within People Operations, handling both voice and non-voice support tasks for US clients. The individual will report to an Assistant Manager or Manager and operate during a specific evening/night shift.