Team Leader at Lalaland Support Center LLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

12.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Brewing Equipment, Communication Skills, Flexibility, Sanitation Regulations, Math Skills, Team Collaboration, Upselling, Attention to Detail, Adaptability, Coffee Knowledge, Order Taking, Payment Processing, Health Regulations, Feedback Communication, Ingredient Quality Monitoring

Industry

Individual and Family Services

Description

Description La La Land Kind Cafe is more than just a coffee shop—it’s a movement dedicated to spreading kindness, positivity, and inclusivity. Our mission is to make every guest feel valued and uplifted by creating a space filled with warmth and genuine human connection. We believe in fostering a community where everyone feels welcome, and our commitment to exceptional service reflects this goal. We’re thrilled to announce a brand-new La La Land Kind Café location — and this one is extra special! For the first time ever, La La Land will be opening inside a lululemon store. This unique collaboration brings together two brands that share a passion for community, wellness, and creating uplifting experiences. We couldn’t be more excited to share this one-of-a-kind space with you! Overview: The Lead's responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, upselling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Key Responsibilities: Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, avocado toast, pastries and muffins Receive and process payments (credit cards) Keep the bar area clean Maintain stock of clean cups and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Monitor ingredient quality and alert management to any issues. Collaborate with team members to ensure smooth operations. Continuously learn about coffee and share knowledge with customers. Follow company policies, including safety and quality standards. Adapt to changing priorities and contribute to overall team success. Create a welcoming atmosphere and engage with customers positively. Keyholder Responsibilities. Places orders for the store’s needs Certified Trainer for Team members Benefits & Perks Medical, Dental, Vision 401k Paid holidays Company discount Internal growth opportunities 40% lululemon Discount Pay Rate: $12.00 an hour + tips (Averaging $16-18 an hour) Join us as we create delightful coffee experiences that keep our customers coming back for more! Requirements High school diploma: relevant training is a plus Previous work experience as a Barista or Waiter/Waitress Hands-on experience with brewing equipment Knowledge of sanitation regulations Basic math skills Ability to gauge customers’ preferences Excellent communication skills Flexibility to work various shifts, holidays and weekends Previous experience is a plus ServSafe Certified #INDNSO

Responsibilities

The Team Leader is responsible for educating customers on the drinks menu, making recommendations, and taking orders. They also prepare beverages, serve food, and maintain a clean bar area while ensuring compliance with health and safety regulations.