Job Title
Team Leader - Matter Support Paralegal
Position
Full Time
Role

Paralegal
Location

London
Experience

Legal Operational Support
Description

Knowledge, skills and experience

• Experience training, mentoring, and supervising others with strong interpersonal skills to provide pastoral support, fostering Apprentices’ well-being and long-term development
• A Law degree with two plus years of fee-earning experience
• Ability to manage competing priorities, solve problems, adapt to challenges, and support Apprentices through the demands of balancing work and study, as well as balancing your own workload
• Ability to build internal relationships and understand the expertise across the firm to help deliver an excellent client service and grow the team’s skillset
• Be a clear and empathetic communicator, adept at engaging Apprentices, supervisors, and senior stakeholders
• Have a commercial, committed, and proactive approach, including responding in a timely manner to meet clients’ needs and deadlines
• Committed to being part of a supportive, inclusive, and collaborative firm culture with a proactive approach to creating an inclusive environment that supports Apprentices from diverse backgrounds, recognising and addressing their unique need

The role
We are looking for a Team Leader based in London to join the Matter Support management team to supervise our London Solicitor Apprentices set to join September 2025. We are thrilled to expand our successful Solicitor Apprenticeship program to the London office and need local supervision and guidance for these new team members, with the support of our existing experienced management team in Bristol.
We envisage this role as a part manager, part fee-earning role with the successful candidate leading a team of 3-4 initially. There is opportunity to grow the team size and responsibility over time as the program and team develops.
Our Apprentices join post A-Level and work 4 days a week and take one day for study. Managing them will involve working closely with our Early Talent team, and our training provider including attending review meetings with their skills coach to gain insight into progress with their studies and provide feedback on performance at work. Our future Apprentices are likely to be junior professionals joining an office environment for the first time and will require pastoral support and guidance.
The ideal candidate will have fee earning experience as well as experience training, mentoring, and supervising others. We can also consider applications from experienced Paralegals looking to grow their skill set and take on new responsibilities or explore an alternative career in law.
The successful candidate will work closely with Matter Support Managers and Team Leaders in Bristol as they settle into the role and firm, and support is on hand as they develop their knowledge of the firm, our work, and leadership skills. At RPC, training and development is important. You will receive bespoke training and will have access to a broad curriculum of firm wide training events.
This is a permanent role, based in London. RPC offer hybrid working with a combination of working from the office and from home. The successful candidate should expect to work at least two days from the office and flexibility will be required to meet the needs of their junior team. Periodic travel to Bristol should be expected.
The team
Matter Support is a growing team of Apprentices and Paralegals providing support to a range of legal teams. Junior fee earning support is integral to our business, and we are keen to provide an environment where employees can develop both legal and business skills. We have a central team supporting various legal teams, and once team members have gained necessary experience and skills, they can work within legal teams on an informal internal placement basis.
The team works with talented lawyers and a wide range of clients in a fast-paced environment. Over time, our team gains exposure to a range of work types, primarily in our insurance litigation practice. Matter Support offers experience in a range of practice areas, with work coming from various legal teams including Professional and Financial Risks, Construction, General Liability and Medical, Property and Casualty, Cyber and Technology, and Employment. Most of the teams’ work is supporting our insurance teams, meaning an interest in civil litigation is a must.

Key fee earning tasks include:

• Drafting, including engagement letters, disclosure letters, Letters of Acknowledgment, Settlement Agreements, and various court forms such as Acknowledgment of Service, Notice of Change of Solicitors and Part 36 offers
• The review and compilation of client documents in the preparation of bundles e.g for exhibits for witness statements, mediation, Costs and Case Management Conferences, or for court
• Contract review, including drawing attention to clauses in proposed construction contracts that could compromise insurance cover
• Costs work including the preparation of cost budgets and schedules
• Legal research and the preparation of case summaries
• Supporting the firm with translation services using a machine translation tool and our panel providers
• Contributing to the development and improvement of the team’s service, support, processes, and procedures

Knowledge, skills and experience

• Experience training, mentoring, and supervising others with strong interpersonal skills to provide pastoral support, fostering Apprentices’ well-being and long-term development
• A Law degree with two plus years of fee-earning experience
• Ability to manage competing priorities, solve problems, adapt to challenges, and support Apprentices through the demands of balancing work and study, as well as balancing your own workload
• Ability to build internal relationships and understand the expertise across the firm to help deliver an excellent client service and grow the team’s skillset
• Be a clear and empathetic communicator, adept at engaging Apprentices, supervisors, and senior stakeholders
• Have a commercial, committed, and proactive approach, including responding in a timely manner to meet clients’ needs and deadlines
• Committed to being part of a supportive, inclusive, and collaborative firm culture with a proactive approach to creating an inclusive environment that supports Apprentices from diverse backgrounds, recognising and addressing their unique needs

Diversity, equity, inclusion and belonging
We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. We believe in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that’s during the recruitment process or throughout your time at RPC, we’re here to help.