A global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people’s lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.
As a Team Leader for our Medical Service team, your role will involve taking responsibility for the safety and performance of your team, leading day-to-day activities and workload for the team and resolving first line people management issues.

QUALIFICATIONS

• Experienced in people management and development is essential (1-1’s, Performance management, Development)
• Experience of working in a technical or operational environment is highly desirable
• Confident communication and not afraid of difficult conversations and curious to learn every day
• Previous management training is desirable
• Ability to remain balanced and manage situations of conflict
• You possess strong communication skills, with the ability to build and manage relationships
• Strong organisational and multi-tasking skills
• Competent user of Microsoft Office, including Word, Excel, Outlook and Teams in particular

• Direct line management for a team of up to 10 repair technicians
• Responsible for ensuring their team works in a safe and healthy environment, that they are compliant with the relevant health, safety and environment procedures including PPE and waste disposal
• Promoting a culture where Accidents, Near Misses, Potential Near Misses are reported
• Ensuring that Risk Assessments are carried out, reviewed and are up to date
• Effective management of staff utilisation and capacity planning including holiday and absence, whilst ensuring adherence to Shop Floor Management rules for their area
• Ensure that all team members are operating at the required performance levels and addressing any issues through expectation setting, feedback, coaching, support and using the company’s MyPerformance system
• Resolving first line people management issues e.g. return to work meetings, attendance meetings, undertaking informal and formal investigation meetings, undertaking appraisals and performance improvement plans (PIPs), referrals to Occupational Health, and conducting stress risk assessments