• 9 Month Contract
• Lead one of our dynamic and engaging Member Services teams
• 2025 Chant West winner of ‘Super Fund of the Year’

ABOUT US

UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia’s largest super funds, the work you’ll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you.
We are recognised for our performance excellence as we strive to deliver exceptional retirements for our members, and our growth means opportunity to grow with us. Come be a part of our passionate Member Services team and make a difference with UniSuper.

ABOUT YOU

We are looking for an individual who has worked in a fast moving transformation environment and is comfortable working with a degree of ambiguity.

You are a passionate leader with a desire to support, inspire and coach your team to achieve their best. This passion for service excellence allows us to attract quality consultants who may become our UniSuper talent of the future. In addition, you will possess:

• 3+ years leadership experience within financial services
• Strong understanding of Call Centre Fundamentals
• Ability to support your team through quality monitoring and extensive experience in providing constructive feedback and coaching
• Previous experience in managing remote teams
• Proven experience in navigating multiple systems skills
• Facilitation experience with the ability to run meetings and workshops
• Experience working in an ever-changing environment where it is imperative to use initiative and problem solve

Please refer the Job description for details