Start Date
Immediate
Expiry Date
21 Mar, 25
Salary
30975.0
Posted On
13 Feb, 25
Experience
0 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Leadership Skills, Customer Requirements, Customer Service, Artificial Intelligence, Norway
Industry
Other Industry
JOB SUMMARY
DWP helps people lift themselves out of poverty and to stay out of poverty, through work, saving and support. This is a hugely important public service, and our challenge is bigger than ever. As part of Counter Fraud and Compliance and Debt (CFCD) Directorate you will be at the heart of DWP’s front line operations, helping to change people lives and supporting CFCD purpose of fighting fraud in the welfare system.
WHY WORK HERE?
Are you looking for a varied, exciting and challenging role? Do you have great communication skills, build relationships easily and a positive mindset?
IF SO, WE WOULD LIKE TO HEAR FROM YOU.
We have an amazing opportunity for Team Leaders to come onboard, within CFCD. Our aim is to drive down the level of fraud, error and debt within the benefit system, to protect the public purse, as well as protecting those most vulnerable in our society.
We are looking for successful applicants who are well suited and committed to providing high levels of customer service who we offer an exciting role at the heart of CFCD. We offer bespoke on the job training with opportunities for progression and development.
Equality, Diversity and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and excited about you bringing your “whole self” to work for CFCD.
If you want to join somewhere that recognises the importance of work-life balance, where you can learn new skills and progress your career, then CFCD is the place for you.
STAGE 3 - APPLICATION AND SIFT
Those candidates who pass the Management Judgement Test will be invited to complete a personal statement detailing the relevant skills and experience you can bring to the role. In no more than 750 words, provide evidence of how you have demonstrated the following:
You should also consider both the job description and person specification details above when providing your evidence.
Your personal statement needs to set out evidence of how your skills and experience meet the requirements. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable, and the life experience or passion you have that are linked to this role.
If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in.
Should a large number of applications be received, an initial sift may be conducted using the lead question. If so, we will sift on:
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to the interview.
As part of the application process, you will be asked to complete a CV detailing your previous skills/experience, qualifications and full employment history. Your CV will not be formally assessed so please put the main evidence of your skills in your personal statement.
Further details around what this will entail are listed on the application form.
NATIONALITY REQUIREMENTS
This job is broadly open to the following groups:
Further information on nationality requirements (opens in a new window)
RESPONSIBILITIES WILL INCLUDE BUT WILL NOT BE RESTRICTED TO:
We will be holding a webinar event to let you know more about these roles. This will take place on the following date:
Those candidates who pass the Management Judgement Test will be invited to complete a personal statement detailing the relevant skills and experience you can bring to the role. In no more than 750 words, provide evidence of how you have demonstrated the following: