Team Leader of KYC Services at CSC

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, KYC Compliance, AML Regulations, CTF Regulations, Risk Management, Team Management, Performance Management, Regulatory Reporting, Stakeholder Engagement, Process Improvement, Analytical Thinking, Decision Making, Communication Skills, KYC Software Proficiency, Quality Control, Audit Preparation

Industry

Information Technology & Services

Description

Role: Team Leader of KYC Services Location: Bangalore Schedule: 12:00pm to 9:00pm Working model: Hybrid Introduction We are seeking an experienced and detail-oriented Team Leader KYC Services to oversee daily operations of the Know Your Customer (KYC) team. The Team Leader KYC Services ensures that the organization adheres to regulatory requirements and industry standards in customer identification, due diligence, and anti-money laundering (AML) practices. This role involves leading a team of KYC professionals, developing and implementing KYC policies and procedures, and collaborating with various departments to mitigate risk and maintain compliance. The Team Leader KYC Services plays a critical role in protecting the organization from financial crime and reputational risks. The ideal candidate will have strong leadership skills, a solid understanding of KYC requirements, and a proactive approach to risk management and team development. Some of the things you’ll be doing: 1. Leadership & oversight: Lead and manage a team of KYC specialists, including recruitment, training, performance management, and professional development. Foster a culture of compliance, continuous improvement, and operational excellence within the KYC function. Provide day-to-day supervision, guidance, and support to KYC analysts. Ensure timely and accurate completion of KYC reviews and onboarding activities. Monitor workload distribution and adjust team priorities as needed to meet deadlines and SLAs. 2. KYC Program Management: Develop, implement, and maintain KYC policies, procedures, and controls to ensure compliance with regulatory requirements (e.g., AML, CTF). Oversee the customer onboarding process, ensuring accurate and timely KYC reviews for new and existing customers. Ensure ongoing monitoring of customer activities to identify and report suspicious transactions or behaviors. 3. Regulatory Compliance: Stay informed of regulatory developments, trends, and best practices related to KYC, AML, and CTF. Ensure the organization’s KYC processes align with local and international regulations, such as the FATF recommendations, EU AML directives, and others. Liaise with regulatory authorities and participate in audits, inspections, and regulatory examinations as needed. 4. Process Improvement & Documentation: Draft, maintain, and update procedure documents, standard operating procedures (SOPs), and job aids to reflect regulatory changes and operational improvements. Ensure procedures are consistently followed and effectively communicated to team members. Identify opportunities for automation or efficiency and partner with relevant stakeholders for implementation. 5. Risk Management: Identify, assess, and mitigate risks associated with the KYC process, including money laundering, terrorist financing, and other financial crimes. Collaborate with other departments, such as Risk Management, Legal, and Internal Audit, to ensure a cohesive approach to risk management and compliance. Perform quality control checks and ensure adherence to internal policies, regulatory standards (e.g., AML, CDD, EDD), and best practices. Proactively identify and escalate potential risks or red flags in client files. 6. Reporting & Analysis: Develop and present regular reports on KYC activities, trends, and issues to senior management and relevant stakeholders. Utilize data analytics to enhance the effectiveness of the KYC function and identify areas for improvement. 7. Technology & Innovation: Drive the adoption of technology and automation in KYC processes to improve efficiency, accuracy, and customer experience. Evaluate and implement KYC software solutions, ensuring they meet the organization’s needs and regulatory requirements. 8. Stakeholder Engagement: Assist in due diligence visits and audits by preparing documentation and presenting KYC processes to clients, regulators, or internal stakeholders. Act as liaison between the KYC team and compliance, legal, front office, or onboarding teams to resolve issues and clarify requirements. 9. Training & Development: Support onboarding and training of new team members. Foster a knowledge-sharing culture by mentoring team members and promoting continuous learning. What technical skills, experience, and qualifications do you need? Education: Bachelor’s degree in Business, Finance, Law, or a related field. A Master’s degree or professional certifications (e.g., ACAMS, CKYCA) is a plus. Experience: Minimum of 8-10 years of experience in KYC, AML, or compliance roles, with at least 5 years in a leadership or management position. Knowledge: In-depth knowledge of KYC, AML, and CTF regulations and industry best practices. Familiarity with global regulatory frameworks and the financial services industry. Skills: - Strong leadership and team management skills. - Excellent analytical, problem-solving, and decision-making abilities. - Effective communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. - Proficiency in KYC/AML software and technology solutions. - Excellent written and verbal communication skills, with the ability to draft clear procedures and communicate effectively across teams. - Demonstrated ability to manage escalations, balance competing priorities, and make risk-based decisions. Key Competencies: - Strategic Thinking - Risk Management - Regulatory Awareness - Change Management - Customer-Centric Focus - Ethical Judgment CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions. * CSC is a great place to work with smart and dedicated people. * We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work. * We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. * Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. * CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. * As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Responsibilities

Oversee daily operations of the KYC team to ensure adherence to regulatory requirements and industry standards in customer identification and anti-money laundering practices. Lead a team of professionals in developing KYC policies, mitigating financial crime risks, and maintaining operational excellence.