REQUIRED SKILLS

• Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.
• Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.
• Banner System Knowledge: In-depth knowledge of Banner SIS modules. Understanding of Banner database architecture. Ability to configure, customize, and troubleshoot Banner SIS.
• Oracle Database Management: Proficient in Oracle Database for managing the Banner system backend.
• SQL and PL/SQL: Strong skills in SQL for querying and reporting. Proficiency in PL/SQL for creating custom scripts and procedures.
• Data Migration: Knowledge of data migration techniques.
• Server Management: Experience in managing servers (Linux or Windows).
• System Installation and Configuration: Installation, setup, and configuration of Banner SIS and related components.
• Performance Monitoring: Monitoring and optimizing system performance.
• Data Security and Privacy: Understanding of data security best practices.
• Integration with Other Systems: Experience in system integration using APIs or middleware. Understanding of file transfer protocols.

DESIRABLE REQUIREMENTS

• Minimum of bachelor’s degree in Computer Science, Information Technology, Information Systems, or a relevant discipline.
• A master’s degree in a relevant discipline would add an advantage.
• Professional certifications related to Student Information Systems and/or Banner Students Information System would add an advantage.
• 10-12 years of UAE experience in a similar role, preferably in higher education institutions.
• Priority is to UAE Nationals.

QUALIFICATIONS

Bachelor’s degree/higher diploma

To be responsible for the management, maintenance, configuration, and technical and functional support of the University of Sharjah’s (UOS) Student Information System (SIS) (Banner) and other ancillary software applications. The role contributes to the University’s mission to empower an agile, digital environment by ensuring technology is a strategic institutional asset and fostering a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture. This position requires a blend of technical expertise, functional knowledge of Banner SIS, and an understanding of the educational sector.