TEAM LEADER

Weston Super Mare
£36,400
To provide leadership and support to the care staff, ensuring that care is delivered according to current best practices, policies, procedures, agreed standards, legislative requirements, and relevant regulations, under the direction of the Manager.

Key Responsibilities:
Care Planning & Risk Management:
o Implement and review care plans, ensuring they are person-centred.
o Conduct and review risk assessments regularly.
o Ensure that care plans are followed and adjusted as needed.
Staff Support & Leadership:
o Provide leadership to care staff, ensuring care is delivered according to best practice.
o Assist in staff training and development to ensure compliance with the required standards.
o Undertake supervisions and appraisals for care staff as directed by management.
o Provide coaching and mentoring to staff.
Client Care & Documentation:
o Review and monitor daily logs, ensuring that clinical and client records are maintained in an organised manner.
o Ensure safeguarding procedures are followed and up-to-date knowledge is applied to protect clients and staff.
o Support staff in ensuring care is documented and delivered according to best practices.
Client Relationships & Service Delivery:
o Serve as a point of contact for client account management matters, fostering long-lasting relationships.
o Represent the organisation at professional meetings and events to promote its values and services.
o Ensure care services align with client needs and expectations.
Compliance & Auditing:
o Conduct regular audits of clinical files and ensure compliance with regulations and policies.
o Work in partnership with the rota coordinator to ensure effective rota management that meets client needs and maintains sufficient staffing levels.
o Ensure staff are up to date with compliance and training requirements.
Communication & Reporting:
o Participate in multidisciplinary team (MDT) meetings.
o Write weekly reports to the Registered Manager.
o Ensure clear and concise communication, both written and spoken.
On-Call & Additional Duties:
o Participate in on-call duties, including unsociable hours as directed by management.
o Undertake any additional tasks within the scope of the role and skill set as requested.
o On occasion as directed by the Registered Manager you will visit the packages to oversee and support with practice/observation/client feedback
Safeguarding & Welfare:
o Promote and safeguard the welfare of individuals, maintaining regular contact with staff members and clients.
o Ensure that any incidents or behavioral issues are managed appropriately.

Requirements:
Knowledge & Skills:
o Understanding of Ofsted and CQC regulations (desired but not essential).
o Clear, concise written and spoken communication skills.
o Strong time management, organisational, and problem-solving skills.
o Strong administration and computer skills, including MS Word, Outlook, and Excel.
o Ability to manage multiple tasks and changing priorities.
o High attention to detail and ability to follow procedures.
o Coaching and leadership skills.
Experience:
o Experience in a care setting or healthcare sector (social services, NHS, private hospitals, GP surgeries).
o Experience managing high volumes of incoming calls and queries.
o Experience using relevant business software (e.g., MS Word, Outlook, Excel).
Personal Qualities:
o Proactive, organised, and enjoys working with people.
o Problem solver, self-motivated, and flexible.
o Strong team player, loyal, and committed to the company, clients, and colleagues.
o Career-focused, eager to learn and develop professionally.
Knowledge of Relevant Legislation:
o Understanding of person-centred care.
o Knowledge of recruitment and employment legislation.
o Understanding of healthcare sector regulations and best practices.
Job Type: Full-time
Pay: From £36,400.00 per year
Work Location: In perso

Please refer the Job description for details