Team Leader- Partnered Recovery Mental Injury - Newmarket at Accident Compensation Corporation

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

119161.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Focus, Service Delivery, Team Motivation, Coaching, Decision Making, Team Building, Understanding of NZ Disability Strategy

Industry

Government Administration

Description

Lead a team who work behind the scenes – partnering with providers to support complex client needs. Provide support and ensure team success through coaching and mentoring. Permanent Join us, support your team, and ensure their success with your coaching and mentoring skills. Mō tenei tūrana mahi | About this role As the Team Leader of the Recovery Partner - Mental Injury team, you will be instrumental in supporting your team members who deliver specialised services to ACC's most vulnerable and sensitive clients. You will enable your team to provide a proactive and efficient partnership service to clients requiring personalised support due to their intensive or extensive needs resulting from sexual violence and complex mental and physical injuries. He aha taku e tunanako ai | What can I expect? Salary: $101,208 – $119,161 based on experience Additional 9% superannuation Career development opportunities Mōu | About you As a Team Leader, you'll excel at coaching your team in a fast-paced environment. If you prioritise customer satisfaction and teamwork, this role is for you. Nga Pūkenga Motuhake | Important Skills Proven leadership in customer-focused or service delivery environments Ability to motivate teams using data and insights Experience in coaching for results Strong decision-making skills in complex situations Building high-performing teams Understanding of the NZ Disability Strategy advantageous About us | Mō mātou ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play. Applications close | Rā Kati Applications will close at 11.55pm on Sunday 2 November 2025 and will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz

Responsibilities

Lead a team that partners with providers to support complex client needs. Provide support and ensure team success through coaching and mentoring.