Team Leader Patient Admissions at St John of God Health Care

Midland, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

87204.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Patient Admissions, Healthcare Administration, Coaching and Training, Priority Management, Private Health Sector Knowledge, Communication Skills, Attention to Detail, Continuous Improvement, MS Office, WebPAS

Industry

Hospitals and Health Care

Description

Salary: $85,508 - $87,204 per annum, plus 12% superannuation Permanent full time position St John of God Midland Private Hospital St John of God Midland Private Hospital, set to open in August, is seeking an experienced and patient‑focused Team Leader to help shape an exceptional admissions service from day one. This role will lead and support the Patient Admissions team to deliver a high‑performing, accurate and patient‑centred service, ensuring a seamless and personalised patient experience across the admissions hotline, reception and admissions, from first contact through to admission. The successful applicant will also provide leave relief for the Manager, ensuring continuity of leadership during periods of annual and sick leave. You will have senior‑level experience in patient admissions or healthcare administration, with a strong commitment to patient‑centred service delivery. You will demonstrate the ability to lead, coach and train teams, manage priorities, and maintain accuracy and performance in a fast‑paced environment. Sound knowledge of the private health sector, including health funds, along with strong communication skills, attention to detail, a continuous improvement mindset, and proficiency in MS Office and webPAS (or equivalent) are essential. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. About the new Midland Private Hospital A brand-new purpose-built state-of-the-art facility, currently under construction, located just 300 metres from the St John of God Midland Public and Private Hospitals Campus. A comprehensive range of medical and surgical services, with interventional cardiology being offered for the first time in the region The hospital will feature: 96 overnight inpatient beds, including a six-bed critical care/high dependency unit. 33-bed/chair short stay and day procedure unit Eight operating theatres. A cardiac/vascular catheter laboratory At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us. When you start or continue your career with us you also get the chance to make a difference in the care of our patients and clients. We offer opportunities to work in our hospitals, directly with doctors and nurses, in the community, or from any of our locations across Australia.

Responsibilities

Lead and support the Patient Admissions team to ensure a seamless, patient-centered experience from first contact through to admission. Provide leadership continuity by acting as leave relief for the Manager.