Team Leader Patient Services at SA Health

, , -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

76033.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Staff Supervision, Medical Records Management, Administrative Workflow, Staff Training, Performance Evaluation, Freedom Of Information Compliance, Customer Service, Patient-centered Care, Data Management, Rostering, Policy Compliance, Communication, Reporting

Industry

Hospitals and Health Care

Description

[https://publicstorage.dc2.pageuppeople.com/532/ProviderAsset/scribble/7de24e9f-199f-48ef-af7e-83c95886f807.png] * Eyre and Far North Local Health Network * Position located in Port Lincoln * Salary: ASO3 $71,589 - $76,033 p.a (pro rata) + 12% Superannuation + Leave Loading + Locality Allowance + Salary Sacrifice Benefits * Ongoing Full Time working across a rotating 7 day, 24 hour roster Join the Port Lincoln Health Service as Team Leader Patient Services and lead a dedicated administrative team delivering timely, high-quality support to patients, visitors, and staff. This ongoing full-time role offers the opportunity to supervise, mentor, and develop staff while contributing to the efficient operation of patient services, medical records management, and administrative workflows across a 24/7 hospital environment. You will also play a key role in continuous improvement, staff training, and Freedom of Information processes, ensuring smooth service delivery, compliance with policies, and a customer-focused, professional environment. This is a rewarding opportunity to grow your leadership skills and make a real difference in a regional health service. Key Responsibilities: * Lead, supervise, and allocate work to patient services staff, ensuring smooth operations. * Maintain and improve administrative systems, including medical records, EMR, and data management. * Support staff development, training, performance evaluation, and policy compliance. * Manage Freedom of Information requests, correspondence, and reporting, ensuring accuracy and timeliness. What We're Looking For: * Do you have proven experience leading and motivating administrative teams in healthcare? * Are you skilled in managing records, workflows, and confidential information with accuracy? * Do you enjoy coordinating staff development, training, and rostering in a dynamic environment? * Are you committed to delivering excellent customer service and supporting patient-centered care? About Us With its ancient outback landscapes, boutique vineyards, oyster farms and Australia’s best-kept-secret surf coast, Eyre and Far North will inspire and energise you. The Eyre and Far North Local Health Network (EFNLHN) is responsible for the planning and delivery of hospital and health services over 337,626 square kilometres, taking in the Eyre Peninsula, western part of South Australia and north to Coober Pedy. We are one of the largest LHNs by area in Australia and communities include Ceduna, Cleve, Coober Pedy, Cowell, Cummins, Elliston, Kimba, Oodnadatta, Port Lincoln, Streaky Bay, Tumby Bay and Wudinna. Services include acute care, medical, accident and emergency, surgery, birthing and midwifery, specialist consultancy, renal dialysis, chemotherapy, transfusions, rehabilitation, residential and community aged care, respite care, transitional care packages, Aboriginal health, mental health, allied health, community health, community nursing, palliative care, community home support packages and home modifications. Click here [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2Fpublic%2Bcontent%2Fsa%2Bhealth%2Binternet%2Fcareers%2Fworking%2Bfor%2Bsa%2Bhealth%2Four%2Bservices%2Fworking%2Bat%2Befnlhn%2Fworking%2Bat%2Beyre%2Band%2Bfar%2Bnorth%2Blocal%2Bhealth%2Bnetwork&data=05%7C02%7CKate.D%27Amico%40sa.gov.au%7C4049c40ecf2c4c27c31e08de8fa71ae4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639106145048496564%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=QTRagRuQAjvU5oZBu7GtBZEX%2FatvJk7%2FlCRr%2FxG5BQk%3D&reserved=0] to learn more about living and working in Eyre and Far North Local Health Network. Why Join Us * Make a real difference and feel like an important part of the community. Being part of Eyre & Far North means you will be supported both personally and professionally, can take advantage of education and training opportunities, will have access to flexible working hours and be part of an inter-professional approach to holistic health care. * Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year Click here more information [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsecure.dc2.pageuppeople.com%2Fapply%2FTransferRichTextFile.ashx%3FsData%3DUFUtVjMtZwnF_jlr-iv2ZkRi7_asJF9LYAl3CTrCXw7hBHlu8JqbF3nRuoWVpdcm5vcFJ6Wd0fnLoqy8a4-_iUsxZ2YJ6oLQTkZkl9c-HiT0nCBVZ-YqIy4ukHDH5_5MZ5EGHa_skls136cU28kHjZDunMf47Q~~&data=05%7C02%7CKate.D%27Amico%40sa.gov.au%7C4049c40ecf2c4c27c31e08de8fa71ae4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639106145048517356%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=BTl5ZZIzq6CZQ8lRENl3ZIDvnXGtQ6Fkzt8LzjAQL3E%3D&reserved=0] * Wellbeing and counselling support: support for you and your family via our free Employee Assistance Program * Relocation support: relocation reimbursement of up to $15,000 may be available to people relocating for this opportunity. More information available from SA Health Careers - Relocation support [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2Fpublic%2Bcontent%2Fsa%2Bhealth%2Binternet%2Fcareers%2Fworking%2Bfor%2Bsa%2Bhealth%2Four%2Bbenefits%2Frelocation%2Bsupport&data=05%7C02%7CKate.D%27Amico%40sa.gov.au%7C4049c40ecf2c4c27c31e08de8fa71ae4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639106145048536355%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yfK02uzTuyfSOQeP%2FKiQLjBDa0fGMm%2FtR7SDRElnALI%3D&reserved=0]. * Employee recognition: supportive and collaborative work environment where your contributions are valued and recognised. Our Commitment to Diversity and Inclusion SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence. We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best. Applicant Information The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements. Check(s) * National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients) * Immunisation Risk for this position is - Category B (indirect contact with blood or body substances) SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2FPublic%2BContent%2FSA%2BHealth%2BInternet%2FClinical%2BResources%2FClinical%2BPrograms%2Band%2BPractice%2BGuidelines%2FImmunisation%2Bfor%2Bhealth%2Bprofessionals%2FHealth%2Bcare%2Bworker%2Bimmunisation%2Band%2Bscreening%2Brequirements&data=05%7C02%7CKate.D%27Amico%40sa.gov.au%7C4049c40ecf2c4c27c31e08de8fa71ae4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639106145048555309%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=RG9PfJSACUZVO%2F8SCxu1YJqGxnF52eNufAUvHZVjPWo%3D&reserved=0] in the workplace. For more information about the role please refer to the role description provided below. Job Ref: 933654 Enquiries Samantha Hill Corporate Services Manager Phone: 76691209 E-mail: samantha.hill@sa.gov.au Application Closing Date: 23 April 2026 - 11:55PM Refer to the SA Health Career Website - How to apply [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sahealth.sa.gov.au%2Fwps%2Fwcm%2Fconnect%2Fpublic%2Bcontent%2Fsa%2Bhealth%2Binternet%2Fcareers%2Fhow%2Bto%2Bapply%2Fhow%2Bto%2Bapply&data=05%7C02%7CKate.D%27Amico%40sa.gov.au%7C4049c40ecf2c4c27c31e08de8fa71ae4%7Cbda528f7fca9432fbc98bd7e90d40906%7C0%7C0%7C639106145048573736%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=okrW8Iil6t0WUi4RpJGSgF9Vhw13ZINDiL3gSHtVs%2Fk%3D&reserved=0] for further information. Eligibility: Open to Everyone 933654 ASO3 Team Leader Patient Services - Role Description.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtOwOwvZxA7xWI4oPq2QlDCGr_z_lazhgVRIjt4jfWd5oIryzBeM23V-0Ik0mFjlK2tG_qT2baBY8yUhHjf8HeqMbllqYdgOcxvuR8i_n7hPp_T_3LTd1y-Licet4_Q24ZKkQA3APebvUI-zNJcm3jwg%7e%7e]

Responsibilities

Lead and supervise an administrative team to ensure efficient patient services and medical records management within a 24/7 hospital environment. Manage administrative workflows, staff training, and Freedom of Information requests while maintaining compliance with organizational policies.