Team Leader - Payroll Services at John Keells Group

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Leadership, Client Management, Compliance, Problem Solving, Communication, Team Development, Operational Efficiency, Statutory Requirements, Payroll Software, MS Excel, Stakeholder Coordination, Performance Monitoring, Training, Mentoring

Industry

Holding Companies

Description

Infomate, a pioneer in shared services in Sri Lanka and a subsidiary of the renowned John Keells Group, is a leading Business Process Management company with a global reach spanning four continents. With over 150 years of history, the John Keells Group is a Sri Lankan conglomerate with a diverse portfolio of 70+ companies across 7 industries. At Infomate, we are passionate about enabling businesses to achieve their full potential by providing innovative and efficient solutions. Team Lead - Payroll Services As the Team Lead - Payroll Services, you will be responsible for overseeing the entire payroll process for multiple clients. You will lead and mentor a team, ensuring the accurate and timely delivery of payroll services while maintaining strict compliance with Sri Lankan labor laws and tax regulations. This role requires a proactive professional who can manage complex client inquiries, coordinate with various stakeholders, and drive operational efficiency to ensure high client satisfaction. Job Title: Team Lead – Payroll Services Location: Infomate Head Office, Colombo 01 Shift: 8.30 am - 5.00 pmKey Responsibilities Lead and supervise the payroll team to ensure the accurate and timely processing of monthly payroll for multiple clients. Act as the primary point of contact for client escalations and complex payroll queries. Review and approve payroll calculations, statutory deductions, and final reports before submission. Ensure compliance with Sri Lankan labor laws, tax regulations, and statutory requirements (EPF, ETF, API Tax, etc.). Coordinate with internal departments (HR, Finance, IT) and external stakeholders (clients, auditors, regulators). Maintain and update payroll policies, procedures, and documentation. Train, mentor, and develop team members to enhance performance and service delivery. Monitor SLAs and KPIs to ensure client satisfaction and operational efficiency. Requirements Minimum 4-5 years of experience in payroll processing, with at least 2 years in a supervisory or team lead role. Strong knowledge of Sri Lankan payroll regulations and statutory compliance. Experience working in a payroll outsourcing or shared services environment is preferred. Proficiency in payroll software and MS Excel. Excellent communication, leadership, and problem-solving skills. Ability to manage multiple clients and deadlines effectively. Infomate is an equal-opportunity employer and values diversity. We believe that a diverse workforce brings unique perspectives and strengthens our ability to succeed.

Responsibilities

The Team Lead - Payroll Services will oversee the payroll process for multiple clients, ensuring accurate and timely delivery while maintaining compliance with labor laws. This role includes leading a team, managing client inquiries, and driving operational efficiency.