JOB TITLE: TEAM LEADER

Rustic Kitchen & Deli
Rustic Kitchen & Deli is an independently owned deli and cafe dedicated to serving world-class coffee & brunches. We are committed to fostering a team of exceptional individuals to work in our new cafe.
We are opening our second site in Loughborough at Canal house and need hospitality superstars!

QUALIFICATIONS:

• Experienced Barista
• Proven experience in a leadership role.
• Strong leadership skills with the ability to inspire and motivate a team.
• Knowledge of food safety practices and regulations.
• Excellent communication skills and customer service orientation.
• Ability to multitask, prioritise tasks effectively, and work well under pressure.
  Join our team at Rustic Kitchen Canal house where you can contribute to creating memorable dining experiences in a vibrant casual setting. If you are passionate about hospitality, possess strong leadership qualities, and thrive in a collaborative, innovative and positive environment, we would love to hear from you!
  Job Type: Full-time
  Pay: Up to £14.00 per hour

Benefits:

• Casual dress
• Company pension
• Employee discount
• On-site parking

Experience:

• Customer service: 3 years (preferred)
• Management: 1 year (preferred)
• Supervisor: 1 year (required)

Work Location: In perso

• Lead and motivate the team to achieve operational goals and deliver outstanding customer service.
• Supervise daily activities, including service, and cleanliness.
• Ensure compliance with food safety regulations and maintain high standards of cleanliness and organization.
• Train new team members on procedures, product knowledge, and customer service best practices.
• Handle customer enquiries, issues, and complaints in a professional and timely manner.
• Collaborate with management to develop strategies for improving efficiency and customer satisfaction.
• Assist in inventory management, ordering supplies, and maintaining proper stock levels.
• Uphold company policies, values and procedures while fostering a positive work environment.