Are you a dedicated care professional with a passion for delivering exceptional community-based care? Join our team as a Team Leader in our new Carmarthen branch, where you’ll play a vital role in ensuring our services make a meaningful difference in the lives of our service users.

• Blended Role: Work across our domiciliary care service and outcome-based services, providing support to service users to achieve their goals and live independently.
• Field & Office Duties: Conduct reviews, spot checks, initial assessments, and drive service improvement to maintain the highest standards of care.
• Caseload Management: Oversee a caseload of service users and team members, ensuring exceptional care and support are consistently delivered.
• Supervision & Mentorship: Carry out supervisions, support staff development, and provide direct guidance to team members to foster a culture of growth and excellence.
• On-Call Participation: Join the on-call rota to provide timely assistance and problem-solving support outside of regular hours.
• Collaboration: Liaise with your manager, social services, occupational therapists, and other professionals to ensure holistic care.
• Service Support: Assist the coordinator as required and cover care calls when necessary to maintain seamless service delivery.
• Community Engagement: Represent the company by participating in local community events and fostering positive relationships.
• Maintain Standards: Uphold company values and adhere to the code of conduct, ensuring outstanding care is at the heart of every action.