Team Leader – Sorting Center-Night shift at Cainiao

Compans, Ile-of-France, France -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shift Management, Team Leadership, KPI Tracking, Logistics Operations, Manpower Allocation, Process Optimization, Problem Solving, Analytical Skills, WMS, Performance Management, Health and Safety Compliance, Conflict Resolution

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Job Summary: The Team Leader is responsible for managing a shift within the sorting center, ensuring efficient parcel processing, quality standards, and cost targets are met. This role plays a critical part in frontline execution and team performance. Additionally, the Team Leader acts as a deputy to the Operations Manager when required, ensuring full operational continuity, decision-making, and coordination across the site. Key Responsibilities: Shift Operations Management Lead and coordinate daily sorting operations (inbound, sorting, outbound) Ensure achievement of key KPIs: throughput, scan compliance, error rate, dispatch timeliness Monitor real-time flow and adjust manpower allocation based on volume fluctuations Ensure proper use of sorting equipment and system tools Team Leadership & People Management Manage, coach, and motivate a team of operators and line leads Conduct daily briefings (start/end of shift) and communicate targets clearly Monitor attendance, productivity, and discipline Identify training needs and develop team capabilities Performance & Continuous Improvement Track and analyze shift performance (productivity, cost per parcel, quality) Identify root causes of issues (delays, mis-sorts, backlog) and implement corrective actions Support process optimization and cost reduction initiatives Drive a culture of accountability and performance Deputy Operations Manager Responsibilities Act as Operations Manager during absence (shift or full day coverage) Take ownership of site-wide coordination across inbound, sorting, and outbound flows Manage escalations (volume spikes, system issues, staffing shortages) Make operational decisions impacting service level and cost Coordinate with cross-functional teams (linehaul, last mile, maintenance, HR) Ensure reporting and communication to upper management Health, Safety & Compliance Enforce all safety protocols on the floor Ensure compliance with operational SOPs and labor regulations Lead by example in maintaining a safe and organized work environment Key Requirements: Experience in a sorting center, warehouse, or logistics hub (high-volume environment preferred) Strong leadership and ability to manage teams of 20–50+ operators Solid understanding of operational KPIs (productivity, quality, cost per parcel) Ability to handle pressure, fast-paced decisions, and unexpected volume changes Strong problem-solving and analytical skills Good communication and coordination abilities Preferred Qualifications: Experience in automated or semi-automated sorting centers Proven experience acting as shift leader or deputy manager Familiarity with WMS / sorting systems and performance dashboards

Responsibilities

Manage night shift sorting operations to ensure efficient parcel processing and achievement of key performance indicators. Act as the deputy Operations Manager to maintain site-wide coordination and handle operational escalations.