JOB OVERVIEW:

We are seeking a highly motivated and experienced Team Lead / Store Manager to join and support our retail operations across our London region consisting of three stores, including the store that will serve as your primary location. In this leadership role, you will be responsible for overseeing day-to-day store functions, driving sales performance, ensuring high standards of customer service, and supporting staff development both in your home store and across the region.
The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for building a positive and performance-driven team environment.

REQUIREMENTS:

• Proven experience as a Store Manager, Team Lead, or equivalent leadership role in retail.
• Strong knowledge of the wireless telecommunications industry is an asset.
• Excellent leadership and communication skills with the ability to mentor and motivate staff.
• Detail-oriented with strong organizational and time-management abilities.
• Proficiency in POS systems and retail management software (e.g., RQ by iQmetrix).
• Experience with inventory control, financial oversight, and operational planning.
• Ability to multitask, manage teams across multiple locations, and deliver results under pressure.
• A passion for customer service and team development.

• Manage all day-to-day store operations including opening and closing procedures.
• Oversee inventory management, purchase order accuracy, and prevent stock discrepancies.
• Ensure stores meet merchandising, cleanliness, and maintenance standards at all times.
• Monitor and achieve store sales targets while maximizing profitability and productivity.
• Implement creative sales strategies and incentive programs to boost performance.
• Handle all cash handling, POS, and financial procedures, ensuring accuracy and compliance.