GENERAL INFORMATION

Salary
£29,303 - £31,061
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
Swindon
Region
South West
Closing Date
12-Sep-2025
Post Type
Permanent
Civil Service Grade
EO
Number of jobs available
1
Reserve List
12 Months
Job ID
9403

DESCRIPTIONS & REQUIREMENTS

Job description

ABOUT US

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.
We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

SKILLED WORKER VISA

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria .
Additional Information

JOB DESCRIPTION ATTACHMENT

• 
  EO Team Leader Job Description Cash Office.docx (Job Description Attachment)

EXPERIENCE

We will assess your experience for this role via the following methods
Statement of Suitability

STATEMENT OF SUITABILITY

Guidance for the Statement of Suitability
Please tell us why you are suitable for this role. Demonstrate your transferable skills, knowledge and experience as outlined in the job description. This can be work or education based or gained in other environments such as volunteering. Using the full word count and providing personalised real-life evidence of experience gained will help achieve the highest scores.
You must ensure that any evidence submitted as part of your application, including your statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own and can lead to your application being withdrawn.
Evidence of Experience
Statement of Suitability

Your skills and experience

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer-focussed environment.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent communication, organisational and prioritisation skills
• A strong ability to prioritise workloads and adapt to changing priorities

Our Enforcement Cash Operations Team is responsible for the collection, balancing and bringing to account money received and disbursed by the Court. You will have responsibility for leading a small team making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you’ll recognise the importance of the team’s overall wellbeing and can motivate them to succeed, visibly championing changes which deliver greater efficiencies.

You will ensure governance and assurance around the safe and secure receipt, accounting and transfer of both money and personal data. Including:

• Completion of financial returns
• Auditing all financial movements undertaken within the office including BACs requests, cheques printed and financial adjustments
• Completing Key Control Checks on work undertaken and Service Assurance Frameworks
• Providing financial evidence/information for Assurance & Governance when requested
• Authorisation of all court fees taken and auditing of bank reconciliations

You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and Judiciary. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.
This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.

Your skills and experience

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer-focussed environment.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent communication, organisational and prioritisation skills
• A strong ability to prioritise workloads and adapt to changing priorities.

For a full job description, please read supporting document included below before applying