Hours: 37 hours weekly over 5 days, on a flexible basis to meet the needs of the organisation. Evening & weekend work will be necessary occasionally. No overtime will be paid, but time off in lieu can be taken as agreed with the line manager.
Salary: Salary is dependent on experience.

Essential Skills:

• Proven experience supporting disabled and older people in a care or community setting.
• Strong understanding of both the social and medical models of disability, with a commitment to empowering individuals.
• Knowledge of safeguarding practices and the protection of vulnerable adults.
• Familiarity with legislation related to care provision, including CQC standards.
• Excellent communication skills, with the ability to convey complex information clearly and compassionately.
• High levels of empathy, patience, and sensitivity when working with vulnerable individuals.
• Strong organisational skills, including case management, prioritising tasks, and maintaining accurate records.
• Proficient IT and telephone skills, including use of digital systems for documentation and communication.
• Good literacy and numeracy skills.
• NVQ Level 3 in Health & Social Care or equivalent qualification

SUPERVISORY RESPONSIBILITIES:

To Whom: Deputy Manager, Service Manager, Operations Manager, Committee, Chief Executive.
For Whom: Support Workers, Activities and Life Skills Officers, Activity Co-ordinators, Holiday Club Co-ordinators, Volunteers, trainees, and student placements at the Centre.

ADDITIONAL DUTIES

• Support the implementation of new initiatives and service improvements.
• Liaise with families, carers, and professionals to ensure holistic support.
• Participating in training and development opportunities as required.
  The particular duties and responsibilities of this post may vary from time to time without changing the general character of the duties or level of responsibility involved.

Essential Skills:

• Proven experience supporting disabled and older people in a care or community setting.
• Strong understanding of both the social and medical models of disability, with a commitment to empowering individuals.
• Knowledge of safeguarding practices and the protection of vulnerable adults.
• Familiarity with legislation related to care provision, including CQC standards.
• Excellent communication skills, with the ability to convey complex information clearly and compassionately.
• High levels of empathy, patience, and sensitivity when working with vulnerable individuals.
• Strong organisational skills, including case management, prioritising tasks, and maintaining accurate records.
• Proficient IT and telephone skills, including use of digital systems for documentation and communication.
• Good literacy and numeracy skills.
• NVQ Level 3 in Health & Social Care or equivalent qualification.